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Customer Success Manager
2 weeks ago
We are seeking an experienced Customer Success Manager - Mobile Apps to join our team at App Samurai Inc. As a key member of our customer success and account management team, you will play a vital role in ensuring that our customers receive exceptional service and support throughout their journey with us.
Your primary responsibility will be to work closely with our customers to understand their business goals, identify opportunities for growth, and develop customized mobile marketing strategies to drive results. You will be responsible for managing daily relationships with ad-network partners, optimizing campaign performance, and collaborating with our product and engineering teams to develop better solutions.
To succeed in this role, you will need to have a deep understanding of the mobile gaming industry, experience with mobile user acquisition and DSP platforms, and a proven track record of delivering exceptional customer experiences.
In addition to your technical skills, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and build strong relationships with customers.
