Amazon Business Development Specialist

2 days ago

Fatih, Istanbul, Turkey Amazon Full time

Company Overview

At Amazon, we're committed to delivering the best possible experience for our customers. We believe that our vendors are a crucial part of this process, and we're looking for a talented individual to join our team as a Vendor Consultant.

Job Description

We're seeking a highly skilled Vendor Consultant to join our Turkish team. As a key member of our Retail and Vendor Services teams, you'll be responsible for managing key metric pillars for Amazon Vendors. Your primary goal will be to optimize business for key manufacturers (vendors) on Amazon websites.

You'll work closely with internal teams to conceive, create, and analyze a wide range of data to grow the vendor's traffic, brand awareness, customer conversion, and revenue on Amazon. Additionally, you'll look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business.

Key Responsibilities

  • Support the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience;
  • Partnering with Retail Team to manage vendor relationship by championing the vendor's needs at Amazon;
  • Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors;
  • Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon;
  • Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience;
  • Conduct deep dive analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience;
  • Provide thought leadership around planning, roadmaps, and execution;
  • Establish long-term partnerships with key vendor partners for the group of vendors handled;
  • Support the launches of new programs, categories, and features;
  • Conduct regular weekly and monthly business reviews with the vendors, highlighting business metric performance and building action plans;
  • Metric influencing - understand metrics and create realistic forecasts. Take calculated risks, and react quickly with new action plans.

Required Skills and Qualifications

  • Native level of Turkish and excellent writing and communication skills in English;
  • Bachelor degree in any domain is preferred, minimum Baccalaureate diploma is mandatory;
  • Relevant experience (minimum 3 years) in Vendor management, sales, post-sales, account management, or business development in managing B2B business;
  • Strong presentation skills, ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented;
  • Data analysis skills – ability to collect, clean, interpret, challenge, and question data and provide solutions; demonstrated ability to manage the business;
  • Influencing skills - metric influencing: ability to understand a metric and create realistic forecasts; negotiations skills;
  • Ability to operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives;
  • Develop original ideas, approaches, and solutions to typical, unusual, or difficult situations or problems;
  • Ability to work in teams and ultimately focus on delivering results with high standards;
  • Exposure to retail buying, retail planning & allocation, product/project management, marketing, or e-commerce will be a plus;
  • An understanding of and passion for e-commerce;
  • Advanced Excel skills.

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