Guest Room Quality Control Specialist

5 hours ago


Fatih, Istanbul, Turkey The Hongkong and Shanghai Hotels, Limited Full time

As a Floor Supervisor at The Hongkong and Shanghai Hotels, Limited, you will play a pivotal role in maintaining the cleanliness and comfort of our guest rooms and public areas. This is an exciting opportunity to develop your skills and expertise in a dynamic hotel environment.

Main Objectives
  1. Maintain the cleanliness and organisation of guest rooms, corridors, and elevator areas to an exceptionally high standard.
  2. Monitor colleague performance to ensure consistent delivery of quality cleaning services and provide necessary support and guidance.
  3. Cultivate a positive work environment that fosters excellent guest service, employee engagement, and teamwork.
Essential Qualifications
  1. A minimum of 3 years of experience in a similar role within Housekeeping in a Luxury Hotel environment with comparable standards and expectations.
  2. Capacity to manage competing demands, show flexibility, and demonstrate empathy towards team members.
  3. Excellent organisational skills, attention to detail, and effective communication skills in both Turkish and English languages.


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