Loyalty Program Analyst

6 days ago


Fatih, Istanbul, Turkey Defacto Full time

Defacto is transforming the retail industry by harnessing the power of data analytics. As a Customer Data Specialist, you'll play a vital role in driving this transformation by analyzing customer behavior and preferences.

Job Description:

Your primary responsibility will be to analyze customer data to identify trends, patterns, and opportunities for growth. You'll work closely with our CRM and Marketing Teams to develop targeted campaigns that increase customer engagement and loyalty.

Responsibilities:
  1. Analyzing customer data to derive actionable insights.
  2. Developing and implementing data-driven strategies to improve customer experiences.
  3. Collaborating with cross-functional teams to ensure seamless execution of marketing campaigns.
Requirements:
  • Bachelor's degree in a relevant field such as Statistics, Business, or Economics.
  • At least 3 years of experience in data analysis or marketing roles.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Excel, Google Sheets, and SQL.


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