Customer Service Support Specialist

4 days ago


Fatih, Istanbul, Turkey Voxelmaps Full time
Job Description: As a User Study Research Assistant, you will play a crucial role in supporting our live user studies research project by working directly with participants. You will assist in taking participants through different stations set up throughout the study site, guiding them through specific scripts, and ensuring a smooth data collection process.

This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You will be responsible for maintaining lab and equipment, supporting participant recruitment, and collaborating with User Research staff in day-to-day tasks.

Key Responsibilities: Assist in executing user-testing, provide a great experience for participants, maintain lab and equipment, support participant recruitment, and collaborate with User Research staff.

Requirements: Great interpersonal communication skills, strong relationship-building abilities, attention to detail, adaptability, and willingness to take initiative. Proficiency in Microsoft Office/Microsoft 365 and familiarity with iOS systems/devices is required.

Why Choose Us? We offer competitive compensation, a supportive team environment, and opportunities for growth and professional development. Our team is passionate about delivering exceptional results and making a meaningful impact in the tech industry.

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