Logistics Support Representative

18 hours ago


Konak, Turkey Despatch Cloud Full time

About the Job: We are seeking an experienced Logistics Support Representative to join our team, who will be responsible for providing high-quality support to our clients, helping them to navigate the complexities of eCommerce logistics and ensure smooth delivery of their products.

Your Key Responsibilities:

  • Manage and resolve client support requests efficiently.
  • Collaborate with internal teams to address technical issues and improve processes.
  • Develop and implement process improvements to enhance customer satisfaction and experience.
  • Provide guidance and training to new team members.
  • Stay up-to-date with industry trends and best practices to continually improve our services.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to work with a global organisation with a strong commitment to innovation and excellence.


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