Service Excellence Specialist

1 day ago


Fatih, Istanbul, Turkey Samsung Electronics Full time

Join our dynamic team at Samsung Electronics as a Service Excellence Specialist

This role plays a critical part in ensuring seamless service execution and driving innovation in the after-sales process.

  • Key Responsibilities:
  • Manage assigned service accounts and monitor performance metrics
  • Collaborate with internal teams to improve customer journey and overall service experience

Requirements:

  • Experience in customer-facing roles or account management
  • Familiarity with data analysis and process optimization
  • Strong communication and problem-solving skills


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