Service Excellence Manager

Join our dynamic team at Samsung Electronics as a Service Excellence Specialist!This role plays a critical part in ensuring seamless service execution and driving innovation in the after-sales process.Key Responsibilities:Manage assigned service accounts and monitor performance metricsCollaborate with internal teams to improve customer journey and overall...

We are seeking a Service Experience Excellence Manager to join our high-performing team at Vodafone Turkey and drive solutions to improve the customer experience and level of service.About the RoleThe ideal candidate will have a solid background in Product-life cycle and Channel/touchpoint design, with experience in leading cross-functional projects,...

About the RoleWe are seeking a Service Excellence Lead to join our team in the Luxury Goods and Jewelry division. As a key member of our organization, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty.This role involves overseeing the entire customer service operation, from strategy planning to...

Job DescriptionAs an English Speaking Customer Expert at Teleperformance Turkey, you will be responsible for answering calls coming to our customer experience center in accordance with standards. You will seek customer service specialists who ensure customer satisfaction by providing accurate information and quality service.Your primary duties include...

Job Profile:">This role is responsible for managing customer relationships and driving business growth through data-driven insights and collaboration with cross-functional teams.Main Responsibilities:">Develop and execute strategies to improve customer satisfaction and loyalty.">Analyze customer data to identify trends and opportunities for growth.">Work...

As a Logistics and Customer Service Analyst at Bunge, you will play a critical role in ensuring the smooth operation of our logistics and supply chain activities.Your primary responsibilities will include analyzing customer issues to develop processes that increase customer satisfaction, supporting transportation planning cycles, and optimizing end-to-end...

At Sarus | Kripto, we're seeking a seasoned Operational Excellence Lead to oversee and optimize our end-to-end operational processes. This high-impact role is responsible for ensuring smooth daily operations, regulatory compliance, and overall service excellence.The ideal candidate will have experience in financial services or fintech operations, with a...

Job OverviewWe are seeking an experienced IT professional to join our team as an IS Infrastructure Administrator at ABB Schweiz AG. This role involves managing IT infrastructure services, collaborating with local and global teams, and executing infrastructure projects.The successful candidate will possess a bachelor's degree in computer engineering or...

Job OverviewWe are looking for a skilled Customer Service Manager to join our team in Istanbul. This role will focus on providing exceptional customer service, driving operational excellence, and collaborating with cross-functional teams.Responsibilities:Develop and maintain strong relationships with customersAnalyze performance metrics to identify areas for...

Join to apply for the Customer Service Manager role at Kraft HeinzAbout the PositionWe have an excellent opportunity available for Customer Service Manager to make a difference at Kraft Heinz Turkey. Customer Service Manager role lies within the S&OP team and is based in our Akmerkez Office. You'll be working in a high-performing team, alongside peers always...

About Our BusinessOur business is built on the principle of creating a better future for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.As a Global Health & Wellbeing Operational Lead, you will be responsible for developing and...

Role SummaryThe Kraft Heinz Company is seeking a seasoned Customer Service Manager to lead our S&OP team in Istanbul. As a key contributor to our organization, you will be responsible for ensuring on-time full delivery (OTIF), understanding customer needs, and negotiating service level agreements (SLA).Key Deliverables:Ensure 100% OTIF for all customer...

Job OverviewAs a Product Excellence Manager, you will play a critical role in shaping the quality of our products and driving customer satisfaction. At ARKET, we believe in the importance of collaboration and teamwork, and this position is no exception.Key Responsibilities:Building trust with suppliers through regular feedback and coaching.Translating...

About Our CultureWe are a business that values inclusivity, collaboration, and flexibility. Our culture is built on the principles of servant leadership, empowering everyone to be at their best.As a Global Health & Wellbeing Operational Lead, you will be responsible for developing and implementing operational strategies to enhance excellence of service...

Job Description About the PositionWe have an excellent opportunity available for Customer Service Manager to make a difference at Kraft Heinz Turkey. Customer Service Manager role lies within the S&OP team and is based in our Akmerkez Office. You'll be working in a high-performing team, alongside peers always trying to reach the next level. You'll be...

What you'll do• Manages Billing, Charging, Invoicing, Payment, Collections, Dunning and Legal Collections services for Vodafone Fixed customers. Prepares data for payable and official invoices on behalf of company, creates base data for financials and makes sure that invoices are transferred to payment channels and invoicing layers. Keeps bill accuracy...

We are committed to shaping the future landscape of efficient, safe and sustainable transport solutions.Job Description:Develop business strategies for services, parts, and accessoriesCoordinate commercial crew activities and business partner developmentIdentify market potentials and develop dealer structuresManage claims and local legal issues against Volvo...

Ciceksepeti.com is a pioneering tech company in gifts, aiming to be a leader in all markets we operate. Our vision is to create lifelong value in the lives of our employees, customers, and business partners.Founded in 2006 by Emre Aydın, Ciceksepeti offers a broad selection of flowers & gifts delivered same day within a single experience. We pride ourselves...

Job Description - Medical Excellence and Compliance Manager (2506229924W)Job TitleMedical Excellence and Compliance Manager - 2506229924WDescriptionAt Johnson & Johnson, we believe good health is the foundation of vibrant lives, growing communities, and forward progress. That's why for more than 135 years, we have striven to keep people well at every age and...

We are looking for a 'Subsidiary Customer Service Manager' for our global client in the Luxury Goods and Jewellery.This position is responsible for the department's strategy and planning, people management, and analysis, and will report to regional C-level executives and global leaders.Responsibilities:To manage and develop the activities of the Customer...