Service Experience Excellence Manager

Join our dynamic team at Samsung Electronics as a Service Excellence Specialist!This role plays a critical part in ensuring seamless service execution and driving innovation in the after-sales process.Key Responsibilities:Manage assigned service accounts and monitor performance metricsCollaborate with internal teams to improve customer journey and overall...

Job DescriptionAs an English Speaking Customer Expert at Teleperformance Turkey, you will be responsible for answering calls coming to our customer experience center in accordance with standards. You will seek customer service specialists who ensure customer satisfaction by providing accurate information and quality service.Your primary duties include...

Job Profile:">This role is responsible for managing customer relationships and driving business growth through data-driven insights and collaboration with cross-functional teams.Main Responsibilities:">Develop and execute strategies to improve customer satisfaction and loyalty.">Analyze customer data to identify trends and opportunities for growth.">Work...

At Sarus | Kripto, we're seeking a seasoned Operational Excellence Lead to oversee and optimize our end-to-end operational processes. This high-impact role is responsible for ensuring smooth daily operations, regulatory compliance, and overall service excellence.The ideal candidate will have experience in financial services or fintech operations, with a...

Located in the historic district of Karaköy, The Peninsula Istanbul offers an exceptional opportunity to provide unparalleled service to guests arriving by land or sea.The hotel's commitment to luxury service and dedication to employees creates a unique environment for growth and development.As a Guest Experience Manager, you will be responsible for...

Alfa Laval Corporate AB is a leader in creating a more resourceful, less wasteful world. We're seeking a skilled Service Coordination Manager to oversee our service operations and ensure seamless delivery.In this role, you'll be responsible for:Coordinating and dispatching field service engineers to meet client needs.Managing schedules and resources to...

Job OverviewWe are looking for a skilled Customer Service Manager to join our team in Istanbul. This role will focus on providing exceptional customer service, driving operational excellence, and collaborating with cross-functional teams.Responsibilities:Develop and maintain strong relationships with customersAnalyze performance metrics to identify areas for...

Select how often (in days) to receive an alert:Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of...

As a Logistics and Customer Service Analyst at Bunge, you will play a critical role in ensuring the smooth operation of our logistics and supply chain activities.Your primary responsibilities will include analyzing customer issues to develop processes that increase customer satisfaction, supporting transportation planning cycles, and optimizing end-to-end...

About Our CultureWe are a business that values inclusivity, collaboration, and flexibility. Our culture is built on the principles of servant leadership, empowering everyone to be at their best.As a Global Health & Wellbeing Operational Lead, you will be responsible for developing and implementing operational strategies to enhance excellence of service...

Job Title: Operational Excellence LeaderGülermak Heavy Industries Construction & Contracting Co. Inc is seeking an experienced Operational Excellence Leader to join our team.About the Role:The Operational Excellence Leader will be responsible for leading operational excellence initiatives, supporting sales activities, and ensuring customer satisfaction.Key...

Role SummaryThe Kraft Heinz Company is seeking a seasoned Customer Service Manager to lead our S&OP team in Istanbul. As a key contributor to our organization, you will be responsible for ensuring on-time full delivery (OTIF), understanding customer needs, and negotiating service level agreements (SLA).Key Deliverables:Ensure 100% OTIF for all customer...

Select how often (in days) to receive an alert: Create AlertApplication Close Date: 7th February 2025At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs...

We are looking for a 'Subsidiary Customer Service Manager' for our global client in the Luxury Goods and Jewellery.This position is responsible for the department's strategy and planning, people management, and analysis, and will report to regional C-level executives and global leaders.Responsibilities:To manage and develop the activities of the Customer...

We're searching for a talented Logistics Manager to join our team at Amazon. In this role, you will oversee the management of our delivery stations, driving efficiency and excellence in customer satisfaction.About Our TeamWe pride ourselves on being a dynamic and fast-paced environment, where no two days are ever the same. Our goal is to consistently exceed...

Customer Service | Field Operations Assistant ManagerSamsung Customer Service Department is looking for a Field Operations Assistant Manager who will be responsible for managing assigned service accounts in field operations, monitoring performance, conducting audits, and providing coaching. Additionally, this role will be a support as after-sales contact for...

Ciceksepeti.com is a pioneering tech company in gifts, aiming to be a leader in all markets we operate. Our vision is to create lifelong value in the lives of our employees, customers, and business partners.Founded in 2006 by Emre Aydın, Ciceksepeti offers a broad selection of flowers & gifts delivered same day within a single experience. We pride ourselves...

Job Title: Sales and Service ManagerGülermak Heavy Industries Construction & Contracting Co. Inc is looking for an experienced Sales and Service Manager to lead our sales support and operations efforts.About the Role:The Sales and Service Manager will be responsible for managing operational processes, supporting sales activities, and ensuring customer...

Join to apply for the Sr. Operations Excellence Manager role at ÇiçeksepetiWant to join us as we move closer to be a leader in all markets in which we operate, as a pioneering tech company?We're looking for bright, intellectually curious professionals ready to bring out the best in themselves to kick off an exciting career devoid of corporate buzzwords and...

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and...