Global Capability Center Manager

4 days ago


Konak, Turkey Hapag-Lloyd AG Full time

Hapag-Lloyd AG is a leading global logistics company, and we're now looking for a talented individual to fill the position of Service Delivery Team Leader in our Global Capability Center in Izmir. As a Service Delivery Team Leader, you will be responsible for overseeing the delivery of high-quality services to our customers, analyzing performance data, and implementing improvements to enhance our processes.

To succeed in this role, you'll need to possess excellent leadership skills, a deep understanding of business operations, and the ability to communicate effectively with colleagues and stakeholders. You should also be proficient in using business software such as MS Excel, Qlikview, and Power BI.

Requirements:
  • Bachelor's degree in a related field
  • Minimum 2 years of experience in a leadership role
  • Excellent written and verbal communication skills in English
  • Knowledge of business tools like MS Excel, Qlikview, and Power BI


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