Sales Manager

2 weeks ago


Konak, Turkey Kentkart Full time

For more than 25 years, kentkart has been developing cutting-edge software and hardware solutions for intelligent transportation. The company operates global projects in 18 countries and 55 cities worldwide, providing more than 3.8 billion rides annually.

Skills
  • Strong sales & interpersonal skills
Description


• Graduated from a relevant university department, preferably with a master's degree in Engineering or Business Administration.

• Fluency in English to support an international work environment; a second language is appreciated.

• At least 15 years of experience in marketing, sales, and after-sales service tracking processes, with at least 5 years in a managerial position.

• Experience in "service sales" and "project sales" for public and/or local government entities.

• Strong leadership and communication skills.

• Proactive, results-oriented, and self-motivated with a focus on continuous improvement.

• Experience in managing both software and hardware projects, including installations and commissioning.

• Strong business follow-up and responsibility awareness, with leadership skills.

• Capable of organizing and planning, with a solution-oriented approach to business development.

• Experience in international tenders.

Job Responsibilities


• Manage commercial activities in alignment with company targets and budget work.

• Conduct market and competitor analyses and provide feedback for product development and improvement processes.

• Lead efforts to reorganize sales processes.

• Identify opportunities for improving customer satisfaction and create action plans with relevant departments for their development.

• Plan and ensure customer visits are carried out.

• Plan and implement activities related to after-sales customer satisfaction and needs.

• Take an active role in acquiring new customers.

• Conduct studies to identify customer needs and target customers.

• Carry out sales activities in accordance with the specified budget and targets.

• Increase cross-sales of products.

• Oversee and receive reports from teams responsible for stakeholder relations, ensuring effective management and collaboration with internal and external stakeholders.

• Oversee the team handling the tender application processes, ensuring timely and accurate documentation and submission to meet customer and regulatory requirements.

• Coordinate with the marketing team, receiving reports on marketing strategies and initiatives to support sales efforts and enhance brand visibility.

• Conduct market and competitor analyses and provide feedback for product development and improvement processes.

• Identify opportunities for improving customer satisfaction and create action plans with relevant departments for their development.

• Plan and carry out customer visits.

• Plan and execute activities related to after-sales customer satisfaction and needs.

Benefits
  • Opportunities for global project participation and self-growth
  • Robust documentation culture
  • Access to a strong business network
  • Structured onboarding and internal career planning
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