Luxury Hotel Front Office Executive

10 hours ago


Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full time

Located in the heart of Istanbul, The Peninsula Hotels presents an exceptional opportunity to join a highly experienced team as a Luxury Hotel Front Office Executive.

The ideal candidate will possess excellent communication skills, a strong focus on problem-solving, and a natural ability to adapt to new situations.

Key responsibilities include handling all outgoing and incoming customer calls, verifying accuracy, and resolving emergency issues. Additionally, the successful candidate will oversee Restaurant, SPA, and Hotel Reservations, ensuring seamless service delivery.

To be considered for this role, candidates must have a minimum of one year's experience in a similar position within Front Office or Reservations in a luxury hotel environment. A thorough understanding of customer service needs and techniques is essential, along with fluent English communication proficiency. Expertise in a second language is desirable.



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