Front Office Shift Manager

1 day ago


Fatih, Istanbul, Turkey BARCELO HOTEL GROUP TÜRKİYE Full time
Job Description

We are seeking a highly skilled and experienced professional to fill the role of Front Office Night Auditor for our hotel in Taksim Region. As a key member of our team, you will be responsible for the smooth operation of the front office during night shifts.

Your primary objective will be to ensure maximum guest satisfaction by prioritizing their requests and complaints. You will also be responsible for controlling, dispatching, and administering personnel in charge of night operations.

In addition, you will prepare regular reports on night operations to provide valuable insights to management. To succeed in this role, you must have excellent communication skills, both written and verbal, as well as strong representation skills.

  • You should hold a degree from a reputable university in Tourism or Hotel Management.
  • A minimum of 2 years' experience working in a similar position in a 5-star city hotel is required.
  • Fluency in English is essential, with proficiency in a second language being a plus.
  • You should possess strong organizational skills and be able to work independently with minimal supervision.


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