Delivery Experience Manager

13 hours ago


Fatih, Istanbul, Turkey Amazon Full time
About Amazon

We are committed to delivering the best customer experience, and that starts with our logistics team. As a key player in our delivery operations, you will be responsible for driving process improvements across various projects.

Job Description
  • Develop and implement strategies to enhance the customer and driver experience.
  • Collaborate with cross-functional teams to identify areas for improvement and develop solutions.
  • Evaluate and prioritize projects to optimize resource allocation and project success.
  • Communicate regularly with senior managers and stakeholders to support key business initiatives.
Key Responsibilities
  1. Manage and oversee various cross-functional projects to ensure successful delivery.
  2. Set clear objectives for programs and leverage data analytics to drive improvements and achieve metrics.
  3. Navigate and resolve ambiguities in business scenarios using creative problem-solving skills.
  4. Foster collaboration with internal and external partners to optimize resource allocation and project success.
A Day in the Life
  • Work alongside functional and regional leaders to develop and maintain the Hub Delivery program's operating model.
  • Identify common practices to codify repeatable components and drive alignment when approaches differ.
  • Find opportunities to converge redundant efforts under a single-threaded model to improve speed and scale.


  • Fatih, Istanbul, Turkey Avery Dennison Corporation Full time

    Avery Dennison Corporation is a global leader in materials science and digital identification solutions. Our mission is to deliver innovative products and services that meet the needs of various industries worldwide.Key Roles and ResponsibilitiesProvide technical support to apparel brand and factory clients via phone, email, and remote connectionsConduct...

  • Experience Manager

    23 hours ago


    Fatih, Istanbul, Turkey Gleam Games Full time

    Gleam Games is a dynamic gaming company seeking an experienced Senior Product Manager to drive the success of our gaming products. As a Senior Product Manager, you will oversee the end-to-end lifecycle of our gaming projects, define product strategies, and work closely with development, design, and leadership teams to deliver high-quality gaming...


  • Fatih, Istanbul, Turkey Xiaomi Technology Full time

    Xiaomi Technology is a dynamic and innovative company that values employee growth and development. As an End-to-End Delivery Manager, you will lead country-level delivery teams, coordinate with stakeholders, and monitor Delivery KPIs to drive business success.Key Responsibilities:This role requires a strong background in supply chain management, excellent...


  • Fatih, Istanbul, Turkey Airties Full time

    AirTies seeks a highly skilled Program Manager to drive the delivery of our E2E solution. As a key member of our team, you will be responsible for defining and executing delivery plans, ensuring timely and qualitative execution of developments.What We're Looking ForYou have a strong background in project management, with 8+ years of experience.You possess...


  • Fatih, Istanbul, Turkey Xiaomi Technology Full time

    Xiaomi Technology is a global technology leader that values innovation and excellence. We are seeking an experienced Delivery Operations Specialist to join our team in the Middle East region.Role Overview:This role involves leading country-level delivery operations to achieve set targets, coordinating with stakeholders, monitoring Delivery KPIs, and...


  • Fatih, Istanbul, Turkey Amazon Full time

    Key ResponsibilitiesOnline Marketing: Improve product page data, develop marketing and merchandising plans, enhance customer experience onsite, and drive traffic and sales.Vendor Management: Grow the selection of products to sell on Amazon, onboard new vendors, identify and resolve pricing issues.In-Stock Management: Track purchase orders, investigate late...


  • Fatih, Istanbul, Turkey Amazon Full time

    Job ResponsibilitiesWe are seeking a Delivery Station Manager Assistant to join our team. As part of this role, you will support the overall, daily management of operational duties, including deputizing for the Operations Manager as and when required.Your responsibilities will include prioritizing and continually improving the safety at the delivery station,...


  • Fatih, Istanbul, Turkey AMARIS GROUP SA Full time

    We are seeking a highly skilled Service Delivery Manager to join our team in Istanbul. The ideal candidate will have a strong background in IT operations and project management, with experience in managing complex projects and teams. Key responsibilities include developing comprehensive project plans, monitoring project expenses and resource allocation,...


  • Fatih, Istanbul, Turkey Amazon Full time

    About the PositionThis is an exciting opportunity to join our team as a Senior Project Manager and contribute to delivering world-class engineering projects. You will have the chance to work with talented individuals, drive innovation, and make a significant impact on our business.Your Key ResponsibilitiesLead engineering projects from start to...


  • Fatih, Istanbul, Turkey Philips International Full time

    Key ResponsibilitiesCreate and implement resource allocation plans to optimize service delivery, ensuring that client expectations are met.Develop and dispatch service orders, collaborating with engineers to deliver seamless service experiences.Serve as the primary point of contact for customer inquiries, resolving issues through effective analysis,...


  • Fatih, Istanbul, Turkey Amazon Full time

    Global Standards SpecialistWe are seeking a skilled Global Standards Specialist to join our Amazon Logistics (AMZL) team. As a key member of the Global Benchmarking, Standards, and Audit (GBSA) team, you will be responsible for defining, implementing, measuring, and improving standard work processes that drive customer experience and performance improvement...


  • Fatih, Istanbul, Turkey Amazon Full time

    About This RoleThis role is critical to the success of our Hub Delivery program, which aims to provide flexible and cost-effective delivery service to delight customers globally.Key Qualifications3+ years of driving end-to-end delivery and communicating results to senior leadership experience.3+ years of driving process improvements experience.Experience...


  • Fatih, Istanbul, Turkey Avature Full time

    Lenovo is a global technology powerhouse, serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled devices and infrastructure solutions.As a Senior Service Delivery Executive, you will have end-to-end responsibility for all Commercial and Consumer segment...


  • Fatih, Istanbul, Turkey GSK Full time

    About This RoleThe Technology Delivery Lead is responsible for ensuring the timely and effective delivery of digital and technology projects. This role requires a strong focus on execution and delivery, as well as collaboration with cross-functional teams.Key Accountabilities:Project Planning: Assist in planning and scheduling technology projects to ensure...


  • Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full time

    The Peninsula Istanbul offers an exceptional opportunity to work in the heart of Galataport, a waterfront revitalisation project showcasing vibrant Turkish culture and superlative hospitality.This luxurious hotel is comprised of four exquisite buildings – three historic and beautifully restored – offering a unique experience to guests.We strive to...


  • Fatih, Istanbul, Turkey MultiSport Türkiye Full time

    Job Overview: We are seeking an experienced Learning and Development Executive to join our team and drive business growth and employee success through comprehensive training programs. Key responsibilities include:Designing, planning, and delivering technical and company-specific training during the onboarding processPlanning of mandatory training for the...

  • Program Delivery Lead

    23 hours ago


    Fatih, Istanbul, Turkey Amazon Full time

    As a Customer Experience Advocate, you will play a critical role in driving growth and innovation at Amazon. We are seeking a Senior Operations Manager to lead our Fulfillment by Amazon (FBA) team in Turkey and drive strategic initiatives that deliver exceptional customer experiences.The ideal candidate will be a self-starter with strong program management...

  • Delivery Roadmap Lead

    17 hours ago


    Fatih, Istanbul, Turkey Airties Full time

    We are seeking a talented Program Manager to join our team at AirTies. As a key contributor, you will play a critical role in delivering our E2E solution, working closely with Product Managers and Project Technical Owners to ensure timely and qualitative execution of developments.About the RoleYou will define and execute delivery plans for the Airties E2E...


  • Fatih, Istanbul, Turkey Avature Full time

    Turkiye Regional Services Manager plays a vital role in driving business growth and improving customer satisfaction by leading our service delivery operations in Turkiye.Key Accountabilities:Develop and implement strategies to improve customer satisfaction and loyalty.Manage relationships with key stakeholders, including service providers and internal...


  • Fatih, Istanbul, Turkey Melontaxi Full time

    Melontaxi is recruiting a Customer Experience Associate to enhance the overall experience of our customers. As a vital member of our support team, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for our customers.Key Responsibilities:Deliver exceptional customer service through various channels,...