Corporate Client Success Strategist

3 days ago


Fatih, Istanbul, Turkey Mastercard Full time

Unlocking Opportunities

In this critical role, you will unlock business growth by delivering innovative payment solutions, driving customer adoption, and streamlining operational efficiency. Your expertise in commercial payment solutions, combined with your ability to collaborate with cross-functional teams, will be essential in achieving our business objectives.

About the Position

You will work closely with our Corporate Solutions team to develop and execute strategic plans for Commercial T&E and B2B payment solutions. Your responsibilities will include:

Key Responsibilities:

  1. Drive commercial product strategies, ensuring seamless integrations with processors.
  2. Collaborate with internal teams to guide banks through product implementation and go-live processes.
  3. Develop and implement process improvements to enhance operational efficiency.
  • Identify areas for process improvement and implement change.
  • Streamline workflows to increase productivity and reduce costs.
  • Establish key performance indicators (KPIs) to measure success.
  • Work closely with stakeholders to ensure alignment and effective communication.
Monitor project progress, address issues promptly, and provide regular updates to stakeholders.Implement strategies to drive customer adoption and retention.Enhance the overall customer experience through improved product offerings and services.

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