Printing Account Manager

4 weeks ago

Çankaya, Ankara, Turkey Hewlett Packard Enterprise Full time

Job Summary

  • This role is responsible for identifying customers' unique requirements and implementing account planning for growth opportunities within the printing sector. The role acts as a subject matter expert, applying consultative selling techniques to drive significant revenue growth, expand market share, and enhance customer satisfaction.

Responsibilities

  • Demonstrates an advanced level of subject matter expertise in printing solutions and employs consultative-selling techniques to identify and advance opportunities.
  • Coordinates and owns account plans for strategic accounts, focusing on larger deals, portfolio management, and effectively selling the organization's printing offerings.
  • Conducts regular strategic business reviews with key clients, assessing their long-term goals, gathering feedback, and proactively identifying areas for improvement.
  • Actively hunts for new business opportunities while managing and growing existing customer accounts.
  • Provides detailed account mapping, takes meetings face-to-face, and handles contract details and renewals.
  • Manages stress effectively, maintains patience, and demonstrates strong motivation and organizational skills.
  • Identifies complex customer requirements, maps them with the organization's printing capabilities, and chooses the most suitable direct/indirect supply chain options.
  • Builds strong professional relationships with high-level clients, gains a deep understanding of their unique business needs, and aligns the organization's printing solutions accordingly.
  • Develops and executes sales strategies, territory account plans, and market penetration strategies to drive significant revenue growth and expand market share in the printing sector.
  • Analyzes and interprets key performance indicators (KPIs) and market trends to provide strategic insights and recommendations to senior management for optimizing sales performance.
  • Engages strategically with partners to improve win rates on selective deals and consistently achieves and manages quarterly, half-yearly, and yearly sales quotas.
  • Leads contract negotiations with major clients, overseeing contract terms and renewals with a proactive approach to ensure profitable deals and lasting positive relationships.
  • Manages the sales pipeline, enters, and updates opportunities in the pipeline tool, and implements pipeline management practices.
  • Handles internal approvals and processes within HP, ensuring compliance and efficiency.

Education & Experience Recommended

  • Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
  • Typically has 5+ years of work experience, preferably in account management, sales, product specialty (computers, printers, servers, storage), or a related field.
  • Fluency in English, both written and verbal.
  • Proven experience in business dynamics, hunting for new business, and managing long-term customer relationships.
  • Valid driving license and willingness to travel up to 30% of the time for meetings with customers.

Knowledge & Skills

  • Business Development
  • Customer Relationship Management
  • Product Knowledge
  • Hunting spirit
  • Upselling

Cross-Org Skills

  • Effective Communication
  • Results Orientation
  • Learning Agility
  • Digital Fluency
  • Customer Centricity
  • Multitasking
  • Stress Management

Impact & Scope

  • Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

  • Responds to moderately complex issues within established guidelines.

Disclaimer

  • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

We're looking for visionaries who are ready to make an impact on the way the world works. At HP, the future's yours to create

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