Global Customer Relations Manager

3 days ago


Konak, Turkey AirportTransfer Full time

AirportTransfer.com is committed to providing exceptional customer service and building strong relationships with our partners. We're currently seeking a Customer Representative to join our team.

As a key member of our customer support team, you'll be responsible for communicating with customers, resolving issues, and developing new business opportunities.

Your Key Responsibilities:

  • Communicate effectively with customers via phone, email, and chat.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Develop and maintain strong relationships with our partners and suppliers.
  • Identify opportunities for growth and suggest improvements to our product and services.
  • Work collaboratively with our team to achieve business objectives.

Requirements:

  • Bachelor's degree in a relevant field or equivalent experience.
  • At least 2 years of experience in a similar role, preferably in the travel or tourism industry.
  • Advanced English skills, both verbal and written.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.


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