
Customer Success Professional
2 days ago
About Us
We are Insider, a leading B2B SaaS company driving growth for our clients worldwide.
Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.
We've achieved significant milestones, including our $500M Series E funding round, led by General Atlantic, and unlocking unicorn status following our Series D round.
We're backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies.
A Day in the Life of a Client Success Manager at Insider
As a Client Success Manager, you'll proactively drive adoption and retention, build relationships with customers, and ensure they receive maximum impact from our services.
You'll work closely with other Customer Success Managers and Account Directors to provide exceptional support to our partners.
We're Looking for a Strategic Thinker
To succeed in this role, you'll need strong communication skills, a high sense of responsibility and accountability, and excellent project management skills.
You'll also have a passion for innovation and a desire to inspire customer loyalty and adoption.
What We Offer
At Insider, we offer a diverse and inclusive environment, working-from-home opportunities, and access to training and development programs to help you grow your skills.
Join our team and be part of an industry shaping the future of customer experiences.
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