
Customer Success Professional
3 days ago
At flexigo, we're pushing the boundaries of shared mobility. As a Customer Success Professional, you'll play a vital role in strengthening our ties with existing clients and expanding our presence in Turkey and beyond.
About the Role:- You'll be responsible for technically supporting flexigo's customers and our sales team, providing exceptional customer management experience and a passion for technology.
- With a focus on corporate mobility solutions, you'll help enable flexigo's growth by consulting customers on next-generation mobility solutions.
Key Responsibilities:
- Provide technical demonstrations of products to customers.
- Manage demo and PoC processes to ensure customer satisfaction.
- Onboard customers through training and initial technical assistance.
- Coordinate sales and operations teams throughout the process.
- Make regular customer visits and provide solutions by detailed need analysis.
We're looking for a self-starter who is highly collaborative and has experience working in a customer-facing role in an Engineering- or Product-led organization. A proven ability to hustle, get things done, and think outside the box is essential.
Preferred Skills and Background:
- Bachelor degree in Engineering, Business Administration, Economics, Finance or related departments from a reputable university.
- Minimum 2 years experience in customer facing technical positions like presales engineer, customer support engineer or similar in the field of software solutions and services.
- Strong problem solving and analytical skills.
- Experienced in technical requirement analysis.
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