Client Services Manager

12 hours ago


Fatih, Istanbul, Turkey Aon Hewitt Full time

Aon Hewitt is in the business of better decisions, empowering clients worldwide.

We are united through trust as one inclusive, diverse team, passionate about helping colleagues and clients succeed.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative-action employer.

We are seeking a Client Services & Operations Team Member in Reinsurance Solutions.

As part of an industry-leading team, you will help deliver innovative solutions supporting Risk by working closely with the Reinsurance team in our İstanbul office.

Key Responsibilities
  • Verify transactions, calculations, and documents sent to the operation unit, complete missing documents by reporting to relevant parties, and record contracts in the operational system.
  • Prepare cover notes, debit notes, and credit notes related to completed placements and report them to related parties.
  • Manage all supporting processes relating to placement and client operations, collaborating with the finance team.
  • Evaluate department performance against internal and external customer satisfaction targets.
  • Ensure compliance with internal audit requirements in operation processes.
Requirements
  • Bachelor's degree in Engineering, Business Administration, or Economics.
  • Minimum 1 year of Elementary Insurance experience, particularly marine products.
  • Strong negotiation and communication skills.
  • Excellent English language knowledge, both written and verbal.
  • Proficiency in MS Office applications.
  • Hardworking, accurate, result-oriented professional.

We offer a comprehensive benefits package, promoting diversity and work-life balance.

In addition to our supportive environment, we encourage learning, sharing, and growth, enabling you to achieve your full potential.



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