Turkiye Mineral Customer Liaison

6 days ago


Çankaya, Ankara, Turkey Metso Full time
Turkey Mineral Customer Liaison Role

We are seeking an experienced customer liaison to join our Turkey-based team. As a Customer Service Specialist, you will be responsible for managing customer interactions, processing orders, and providing support to our sales team.

Main Responsibilities:

  • Communicate effectively with customers via phone or email to resolve queries and issues.
  • Process customer orders accurately and efficiently.
  • Collaborate with sales teams to provide seamless customer support.
  • Manage customer expectations and resolve any disputes or complaints.
  • Maintain accurate records of customer interactions and order status.
  • Identify areas for improvement in customer service processes.


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