International Customer Care Expert

3 days ago


Fatih, Istanbul, Turkey American President Lines Full time
Why Work With Us?

We offer a unique opportunity to work in a fast-paced, international environment with a forward-thinking company.

Our team is passionate about delivering exceptional customer service and working collaboratively to achieve our goals.

As a Customer Service Officer, you will play a vital role in serving customers through all queries and requirements.

You will also be responsible for coordinating internally and responding to customer inquiries related to shipment tracking.

Monitoring shipments according to customer status and tracking delivery progress are essential tasks.

Updating customer profiles with relevant information is another important duty.

Requirements:

  • Bachelor's degree from a relevant department, preferably in logistics.
  • At least two years of experience in a similar role.
  • Ability to multitask and work in a proactive environment.
  • Fluency in written and verbal English is required, with some parts of the interview conducted in English.
  • Able to work four days a week in an office setting in Istanbul.


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