Learning and Development Specialist Turkiye

3 days ago


Fatih, Istanbul, Turkey Wyndham Hotels & Resorts Full time
Job Overview
Wyndham Hotels & Resorts is seeking a highly skilled Training Officer to join our team in Istanbul, Turkiye. As a key member of the Learning and Development team, this role will be responsible for providing learning and talent development support for franchised and managed hotels across the region.

Main Responsibilities
The successful candidate will facilitate training programs to the hotel community, focusing on various topics such as revenue optimization, quality assurance, and guest satisfaction. This includes coordinating and delivering Wyndham Hotels & Resorts (WHR) Training courses and programmes throughout the region, both virtually and face-to-face. Additionally, the candidate will support the execution of the training plan for the wider EMEA region, working closely with the EMEA Learning & Development team, Regional Directors, and Operations.

Key Skills and Qualifications
To excel in this role, the ideal candidate will possess professional qualifications in a hospitality-related field, with at least 2 years of experience in a similar capacity. They should have excellent interpersonal skills, a problem-solving mindset, and the ability to adapt training methods to meet evolving organisational needs. Fluency in verbal and written Turkish and English is essential, with proficiency in Microsoft Office programs, including Teams, Excel, Word, and PowerPoint.

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