Customer Support Professional

2 days ago


Fatih, Istanbul, Turkey Schneider Electric Full time

We are looking for a highly motivated Customer Support Professional to join our team, who can provide exceptional customer service and support.

In this role, you will be responsible for providing technical support, troubleshooting, and maintaining knowledge base articles, as well as collaborating with other divisions to obtain necessary information.

  • Providing technical support and troubleshooting
  • Maintaining and updating Knowledge base (FAQ)
About the Position

This is a mid-senior level position requiring minimum 2 years of experience in industrial automation. You will have excellent communication and conflict management skills, as well as a self-motivated and challenge-driven approach.

Requirements

To be successful in this role, you will need:

  • Advanced English writing and verbal communication skills
  • Good command of MS office
  • SAP and bFO knowledge as an asset


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