
Customer Support Specialist
1 day ago
We are looking for a talented professional to join our team at Dream Games as a Customer Support Specialist. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has excellent communication skills.
The successful candidate will be responsible for tracking and solving customer issues via email and chat, working closely with product and engineering teams to improve user experience, monitoring customer complaint trends, analyzing them for necessary action plans, and understanding all related metrics to improve the user experience.
Key Responsibilities:- Providing timely and effective support to customers via email and chat
- Collaborating with cross-functional teams to identify and implement process improvements
- Analyzing customer feedback and complaints to identify trends and areas for improvement
- Developing and maintaining knowledge of game-related products and services
- Fluency in English, especially in writing
- Experience supporting users via e-mail and chat
- Strong problem-solving and troubleshooting skills
- Time management skills to enable prioritization of tasks
- Ownership of the customer experience including comprehensive issue resolution
- Eagerness to learn and take on new challenges
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Customer Support Specialist
2 days ago
Fatih, Istanbul, Turkey Spyke Games Full timeAbout Spyke GamesWe are a leading mobile gaming company founded by gaming veterans who have built and scaled massive gaming businesses for the past decade.We want to build the next generation of mobile game franchises to be played by millions of people around the globe for years. We are bringing together the smartest, the most talented and 'fun to work with'...
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Customer Technical Support Specialist
2 days ago
Fatih, Istanbul, Turkey ZF Group Full timeReq ID 76599 | Istanbul – Aftermarket, Türkiye, ZF Services Türk San. ve Tic. A.Ş.About the Team:We are expanding our Customer Service team across Istanbul and looking for a Customer Technical Support Specialist (Customer Competency Center) to join us in Istanbul with Division Aftermarket.What you can look forward to as Customer Technical Support...
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Customer Support Specialist
2 days ago
Fatih, Istanbul, Turkey Dream Games Full timeWe are looking for a Customer Support Specialist who will support designing end-to-end customer experience and relevant teams according to user insights.At Dream Games, all team members have a genuine chance to contribute to the final product and have an impact on the company. If you want to be a team member of a fast-growing company, you might be the person...
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Senior Customer Support Specialist
2 days ago
Fatih, Istanbul, Turkey Dream Games Full timeWe are looking for a Senior Customer Support Specialist who will support designing end-to-end customer experience and relevant teams according to user insights.At Dream Games, all team members have a genuine chance to contribute to the final product and have an impact on the company. If you want to be a team member of a fast-growing company, you might be the...
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Technical Customer Support Professional
3 days ago
Fatih, Istanbul, Turkey Michael Page Türkiye Full timeWe are seeking an experienced Customer Support IT Specialist to join our team. As a key member of our customer support team, you will be responsible for providing expert technical assistance to both internal and external customers, operators, and end users.
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Customer Support Specialist
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Fatih, Istanbul, Turkey Philips Iberica SAU Full timeJob DescriptionWe are looking for a talented Customer Service Support Officer to join our team at Philips Iberica SAU. As a key member of our operations team, you will be responsible for creating and implementing effective resourcing plans, developing and dispatching service orders, and serving as the primary point of contact for exception and escalation of...
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Crypto Support Specialist
2 days ago
Fatih, Istanbul, Turkey RedotPay Full timeJob OverviewWe are seeking a highly skilled Crypto Support Specialist to join our team at RedotPay. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients via live chat and email channels.
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Technical Support Specialist
3 days ago
Fatih, Istanbul, Turkey ASEE Full timeCompany OverviewASEE South Eastern Europe is a leading provider of Contact Center Technologies. We are seeking a highly skilled Technical Support Specialist to join our team.Job DescriptionWe are looking for a Contact Center Solutions Expert who will be responsible for resolving complex technical issues with the Contact Center infrastructure. The successful...
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Administrative Support Specialist
1 day ago
Fatih, Istanbul, Turkey CareerArc Full timeAbout UsCareerArc is a global technology company in the payments industry. Our team members share a passion for excellence, with a strong sense of urgency and keen attention to detail.The ideal candidate for this Administrative Support Specialist position will be passionate about the customer experience journey, highly motivated, and intellectually curious.
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Customer Support Technician
7 days ago
Fatih, Istanbul, Turkey Siemens Mobility Full timeCareer Overview:We are looking for a skilled Technical Service Specialist to join our dynamic team. This role offers a unique opportunity to make a significant impact on customer satisfaction and technical service quality.Main Responsibilities:Installation, repair, and maintenance of medical devicesEnhancing technical skills through training and...
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Customer Support Coordinator
21 hours ago
Fatih, Istanbul, Turkey Getron Corp. Full timeJob DescriptionGetron Corp. is seeking a highly skilled Customer Operations Specialist to join our global team. As a key member of our operations team, you will be responsible for analyzing customer needs, scheduling and endorsing solutions, and providing exceptional customer experience.In this role, you will be expected to have a strong understanding of...
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Software Support Specialist
2 days ago
Fatih, Istanbul, Turkey Insider Full timeJob DescriptionThis is a great opportunity to join our team as a Technical Support Specialist and be part of our mission to revolutionize customer experiences.About the JobYou will be responsible for troubleshooting technical issues, finding creative solutions, and contributing to building innovative products.You will work in coordination with Customer...
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Technical Support Specialist
7 days ago
Fatih, Istanbul, Turkey Kura Ltd Full timeAs a leading international company, we are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have excellent technical knowledge and strong communication skills, with ability to work independently and as part of a team.Responsibilities:Providing technical support and services to our clients, including...
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Technical Support Specialist
4 days ago
Fatih, Istanbul, Turkey Insider Full timeAbout UsAt Insider, we're a B2B SaaS company that drives growth for our clients worldwide. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We've just celebrated a significant funding round, led by General Atlantic, and have been recognized as one of the only woman-founded,...
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Sales Support Assistant Specialist
3 days ago
Fatih, Istanbul, Turkey Reed Recruitment Türkiye Full timeEstablished in the UK in 1960, REED has evolved into a leading global brand with over 350 offices and more than 3,000 employees providing services across 20 specialist sectors.We are seeking a highly skilled Sales Support Assistant Specialist to join our client's team in the durable consumer goods sector in Istanbul. The successful candidate will possess a...
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Support Engineer Specialist
3 days ago
Fatih, Istanbul, Turkey Insider Full timeAs a Technical Support Specialist at Insider, you'll have the opportunity to make a meaningful impact on our customers' success. We're looking for someone who is passionate about delivering exceptional support and can communicate effectively with our partners.We're a dynamic and inclusive environment where everyone is valued and empowered to grow. Our team...
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Customer Support Representative
3 days ago
Fatih, Istanbul, Turkey Cointr Full timeWe are seeking a highly motivated and experienced Customer Support Representative to join our dynamic team at CoinTR. As the first point of contact for our customers, you will provide timely and effective support while ensuring customer satisfaction.About the Role:Handle customer inquiries via email and chat with professionalism and efficiency.Troubleshoot...
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Support Experience Specialist
2 days ago
Fatih, Istanbul, Turkey Spyke Games Full timeAbout UsSpyke Games is a pioneering mobile gaming company dedicated to creating immersive experiences for players worldwide. Our team consists of seasoned game developers who have successfully launched and grown numerous gaming businesses over the past decade.Our mission is to craft engaging mobile games that captivate audiences globally. We strive to build...
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Customer Support Professional
2 days ago
Fatih, Istanbul, Turkey Schneider Electric Full timeWe are looking for a highly motivated Customer Support Professional to join our team, who can provide exceptional customer service and support.In this role, you will be responsible for providing technical support, troubleshooting, and maintaining knowledge base articles, as well as collaborating with other divisions to obtain necessary information.Providing...
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Customer Support Professional
7 days ago
Fatih, Istanbul, Turkey Threecolts Full timeJob Overview:Threecolts is a cutting-edge software suite that empowers Marketplace entrepreneurs and well-known international brands. As a Customer Support Associate, you will be the face of our company, providing top-notch technical support to our customers.Key Responsibilities:Resolve customer inquiries via chat and email from the ticketing system.Provide...