
Global Customer Care Professional
4 days ago
Are you ready to take your career to new heights with RateHawk?
About Our OpportunityWe're seeking a skilled and passionate Customer Support Representative to join our dynamic team. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.
Responsibilities:
- Provide top-notch customer support via calls and emails for our international clients and partners;
- Assist clients and partners with existing reservations and answer questions prior to booking;
- Distribute requests among departments and teams;
- Log activity in CRM.
Requirements:
- English Proficiency: Upper Intermediate level (both spoken and written).
- Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.
- Quick Learner: Ability to learn quickly and stay results-focused.
- Tech Requirements: A functioning computer and microphone.
What's in it for You:
- Remote Work: Enjoy the flexibility of working from home;
- Great Team: Join a young and active team of super specialists;
- Convenient Schedule: 5/2 (Monday-Friday) from 11 a.m. to 20 p.m. (GMT+3) or 2/2 from 9 a.m. to 21 p.m. (GMT+3);
- Competitive Salary: Earn a base salary of EUR + up to EUR in bonus KPI;
- Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills;
- Continuous Learning: Access to seminars, trainings, and conferences. We'll even help you get to any conference you want to attend;
- Perks: Enjoy corporate discounts on hotels and other services.
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