
Customer Experience Analyst
1 day ago
We are seeking a Product Marketing / Customer Insights Manager to join our team at Blueclip. As a key member of our team, you will be responsible for developing and maintaining reporting frameworks to analyze customer behaviors, conducting qualitative research, collaborating with cross-functional teams, and running A/B tests to optimize the user experience and improve conversion rates.
Key Areas of Responsibility:
- Develop and maintain reporting frameworks to analyze customer behaviors, such as visit frequency, browsing patterns, purchase journeys, and more.
- Conduct qualitative research, including customer interviews, to comprehend motivations, preferences, and pain points.
- Collaborate with cross-functional teams to create actionable insights that enhance the customer journey and boost engagement.
- Regularly run A/B tests to optimize the user experience and improve conversion rates.
- Analyze data using SQL and business intelligence tools to identify trends and provide recommendations for optimization.
- Stay informed about industry trends and best practices to discover growth opportunities.
Required Skills:
- 3-5 years of experience in product management (consumer-facing platforms), eCommerce/customer insights, or consulting (MBB preferred).
- Experience in fashion e-commerce is highly desirable.
- Proficiency in BigQuery, SQL, Python, and business intelligence tools.
- Strong analytical mindset with the ability to transform data into actionable insights.
- Excellent problem-solving and communication skills for presenting findings and recommendations.
- Experience running A/B tests and implementing customer-driven improvements.
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Customer Experience Director
3 days ago
Fatih, Istanbul, Turkey TurkNet Full timeWe're seeking a Customer Experience Director to join our marketing team. As a key member of our team, you'll be responsible for developing and executing customer experience strategies that drive business growth and enhance customer satisfaction.About Our Mission:TurkNet is on a mission to revolutionize the way people experience the internet. We're committed...
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Customer Experience Director
2 days ago
Fatih, Istanbul, Turkey Dataroid, Inc Full timeAbout UsDataroid, Inc is the award-winning digital analytics and customer engagement platform that empowers leading brands to enhance every individual customer experience.We drive innovation by harnessing data to create seamless customer experiences, reshaping the experience of over 100 million users.
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Customer Experience Trainer
3 days ago
Fatih, Istanbul, Turkey Insider Full timeRole SummaryThis position plays a pivotal role in bringing our mission and vision into reality. As a Customer Education Specialist, you will create and deliver exceptional eLearning experiences to our valued customers.You will be at the forefront of developing an in-depth understanding of our product and collaborating closely with internal stakeholders to...
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Customer Experience Associate
1 day ago
Fatih, Istanbul, Turkey Novotelnorthbeach Full timeCustomer Experience AssociateThis role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences. As a Customer Experience Associate, you will play a critical role in ensuring that every guest has a memorable and enjoyable experience at Novotel Wollongong Northbeach.Key...
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Business System Analyst
1 day ago
Fatih, Istanbul, Turkey ING Hubs Türkiye Full timeAbout YouYou will play a crucial role in bridging the gap between business needs and technical requirements, ensuring seamless project execution and valuable outcomes as a Business Analyst.Collaborating with stakeholders to understand and gather business needs, translating them into technical requirements aligned with organizational goals is a key...
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Customer Experience Designer
16 hours ago
Fatih, Istanbul, Turkey Dream Games Full timeJob DescriptionWe are seeking a highly skilled Senior Customer Support Specialist to join our team at Dream Games. In this role, you will be responsible for designing end-to-end customer experiences and working closely with relevant teams to improve user insights.Key Responsibilities:Resolve customer issues via email and chat while tracking and analyzing...
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Customer Experience Manager
16 hours ago
Fatih, Istanbul, Turkey Amazon Full timeWhat You'll DoYou will work closely with cross-functional teams to drive business growth and improve customer satisfaction. This role requires a strong understanding of e-commerce and digital marketing principles, as well as excellent analytical and problem-solving skills.ResponsibilitiesStrategic Planning: Develop and implement strategies to improve sales,...
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Customer Experience Director
3 days ago
Fatih, Istanbul, Turkey Vodafone Full timeJob DescriptionVodafone is seeking a Customer Experience Director to lead the development and implementation of digital products/channels.In this role, you will be responsible for defining the strategy and positioning of digital products/channels, as well as overseeing the lifecycle of the product/channel and its features.Key responsibilities include working...
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Customer Experience Strategist
7 days ago
Fatih, Istanbul, Turkey Global Exchange Group Full timeSales Performance & Strategy Development is a key aspect of this role. You'll analyze all sales channels to identify areas of improvement and develop data-driven sales strategies to drive business growth.Requirements:Bachelor's or Master's degree in Business, Marketing, Sales, or a related field.5-7 years of experience in sales strategy, business...
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Customer Experience Associate
3 days ago
Fatih, Istanbul, Turkey FedEx Full timeAbout FedExWe're a global leader in logistics and transportation, connecting over 220 countries and territories. Our mission is to deliver the most important packages of someone's day, every day. About the RoleThis is an exciting opportunity to join our team as a Customer Care Representative. As a frontline team member, you'll be the first point of contact...
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Senior IT Business Analyst
1 day ago
Fatih, Istanbul, Turkey ING Hubs Türkiye Full timeAbout ING HubsING Hubs network is a key component of ING's strategic goal to provide an exceptional experience to customers globally. The network enhances efficiency and digitalization throughout ING by offering specialized expertise and scalable, sustainable solutions.Our global presence includes Poland, Romania, Slovakia, the Philippines, and Turkey,...
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Customer Experience Manager
7 days ago
Fatih, Istanbul, Turkey Enuygun Full timeAt Enuygun, we are seeking a highly skilled Customer Experience Manager to join our growing CRM department.About the RoleThis is an exciting opportunity for a talented professional to contribute to the development of innovative CRM strategies that enhance customer engagement across all domains.We are looking for someone with 2+ years of experience in CRM,...
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Customer Experience Coordinator
2 days ago
Fatih, Istanbul, Turkey PARETO SECURITIES AS Full timeAbout PARETO SECURITIES AS:We are a dynamic international team that values teamwork and mutual support. Our casual and informal work environment fosters collaboration and open communication, and we believe in showing respect for one another.Job Summary:You will work closely with our colleagues across the world to ensure the highest service level for our...
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Customer Experience Champion
6 days ago
Fatih, Istanbul, Turkey Genesys Cloud Services, Inc. Full timeAt Genesys Cloud Services, Inc., we empower organizations to deliver exceptional customer experiences. As a key member of our sales team, you will drive revenue growth by acquiring new business and collaborating with regional partners.We're seeking an experienced Account Executive to join our dynamic team in Turkey. This role involves identifying customer...
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Business Intelligence Analyst
2 days ago
Fatih, Istanbul, Turkey Stryker Corporation Full timeAbout the RoleWe are looking for a talented individual to fill the position of Senior Data Analyst, focusing on developing and maintaining dashboards and reports to track service metrics and support sales strategies. The ideal candidate will have experience in data analysis, sales support, or customer-facing roles with proficiency in data analysis tools and...
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Digital Customer Experience Agent
20 hours ago
Fatih, Istanbul, Turkey RedotPay Full timeDigital Customer ExperienceWe are looking for a talented Digital Customer Experience Agent to enhance our customers' experience with RedotPay. As a key player in our customer support team, you will be responsible for providing timely and effective support to our clients, while also identifying opportunities to improve our services and processes.
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Business Analyst
2 days ago
Fatih, Istanbul, Turkey OBSS Full timeGet AI-powered advice on this job and more exclusive features.Would you like to perform rewarding work while contributing to the success of an established, growing company?We are looking for a Business Analyst with the following qualifications to be employed in our company.JOB DESCRIPTIONAs a Business Analyst within the domain of Credit Cards, you will play...
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Technical Business Analyst
1 day ago
Fatih, Istanbul, Turkey ING Hubs Türkiye Full timeWe are part of ING's strategy to enhance efficiency and digitalization throughout the organization. The ING Hubs network provides specialized expertise and scalable, sustainable solutions to ensure customer satisfaction.This role is ideal for mid-senior level professionals who have a bachelor's or post-graduate degree and experience in agile methodologies....
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Marketing Analytics Analyst
2 days ago
Fatih, Istanbul, Turkey DenizBank Full timeMarketing Analytics Analyst (SME Banking)QUALIFICATIONSBachelor's Degree in engineering, MIS, statistics, mathematics or econometrics5+ years experience in marketing analytics and/or risk analyticsBanking or consultancy experience is a plusExcellent SQL knowledgeKnowledge and understanding of big data and proficiency in using SPSS, SAS and/or R/Python is a...
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Global Customer Experience Director
4 hours ago
Fatih, Istanbul, Turkey ManpowerGroup Full timeAbout the RoleWe are looking for a seasoned Global Customer Experience Director to lead our customer service efforts across the globe.This critical position involves developing and executing a comprehensive customer experience strategy, leveraging insights from data analysis and market research. The successful candidate will collaborate closely with regional...