Administrative Support Specialist

1 week ago


Fatih, Istanbul, Turkey Alfa Laval Mid Europe GmbH Full time
About Us

Alfa Laval Mid Europe GmbH is a leading provider of sustainable products and services that drive progress and growth in industries such as energy, food, water, and shipping. Our team of experts is dedicated to delivering innovative solutions that meet the evolving needs of our customers.

Job Description

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our service operations team. As a key member of our team, you will provide administrative support to our field service engineers and ensure the smooth execution of our service operations.

About the Role

This exciting opportunity involves coordinating and dispatching field service engineers, managing service schedules, and providing support to the service center. You will be responsible for planning and daily management of service engineers' work schedules, as well as supporting the schedule of local service engineers using planning tools.

You will also be responsible for ensuring all necessary documentation is in place and closing customer cases when finalized.

Key Responsibilities:
  1. Plan and manage service engineers' work schedules
  2. Support local service engineers with their schedules
  3. Ensure accurate and complete documentation
Requirements

To succeed in this role, you will require:

  • An associate or bachelor's degree in business administration, logistics, or a related field
  • A minimum of 2 years' experience in a coordination or administrative role, preferably within a field service or technical service environment
  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills
  • Problem-solving skills with a proactive and solution-oriented mindset
  • Ability to work effectively under pressure and manage multiple priorities
  • Fluency in English
What We Offer

We offer an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. You will have the opportunity to build a global network with different nationalities to mingle and learn from.



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