
Customer Success Strategist
3 days ago
Our Vision
At Insider, we're on a mission to revolutionize customer experience and marketing. As an Account Director, you'll play a critical role in achieving this vision by driving business growth and expansion through strategic account management.
You'll be responsible for developing and implementing strategies to drive business growth and expansion, building and maintaining strong relationships with key stakeholders, analyzing stakeholder mapping, and setting overall strategy to capture the right frequency in touchpoints.
With a passion for innovation and a commitment to excellence, you'll thrive in a fast-paced, high-growth environment where no two days are ever the same.
Requirements- 4+ years of experience in Customer Success Management, Account Management, or Sales, ideally in SaaS.
- Proven oral and written communication abilities, positive and energetic phone skills, and exquisite listening skills.
- Proven track record of using sales & persuasive skills.
- A self-motivated and savvy tech bug, always in search of savvy solutions and ideas to improve our relationship with our clients.
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