Customer Engagement Specialist

3 days ago


Fatih, Istanbul, Turkey 51Talk Headquarters Full time
About the Role

We are seeking a highly motivated and goal-oriented Tele-sales Specialist to join our team at 51Talk Headquarters. As a Tele-sales Specialist, you will be responsible for promoting products and services to customers via phone, identifying customer needs, and actively managing the customer portfolio to achieve sales goals.

Key Responsibilities
  • Promote products and services to customers via phone
  • Identify customer needs and propose appropriate products or services
  • Manage customer portfolio to achieve sales goals
  • Maintain customer satisfaction and relations
Requirements

To succeed in this role, you should have:

  • A Bachelor's Degree graduate
  • Experience in telesales (preferable)
  • Strong communication skills in Turkish and English
  • Persuasion ability and predisposition to teamwork
  • Goal-oriented with strong communication skills


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