
Customer Service Specialist
3 days ago
At Çelik Motor, we are committed to delivering exceptional customer experiences. As a Customer Experience Assistant Specialist, you will play a crucial role in enhancing our services and driving customer satisfaction.
We are looking for a highly motivated individual with excellent communication skills and a passion for quality management. If you have a keen eye for detail and are eager to contribute to a dynamic team, this could be the perfect opportunity for you.
As a key member of our team, you will be responsible for conducting studies to improve customer service quality, identifying and resolving issues to enhance customer satisfaction, and reviewing and directing customer complaints.
You will also monitor roadside assistance and replacement vehicle processes, take action based on feedback from social media and complaint platforms, and use systems efficiently to analyze customer expectations and collaborate with business units.
In addition, you will track customer satisfaction metrics such as CSAT, NPS, and CES, and develop projects to enhance the customer experience at dealerships.
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Customer Service Specialist
2 days ago
Fatih, Istanbul, Turkey Cointr Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from CoinTRHRBP @CoinTR | ex-Gate.io | ex-MEXC | Helping global companies with localization processAbout Us: CoinTR is a leading cryptocurrency exchange, dedicated to empowering users with a seamless and secure trading experience. With a rapidly growing community, we...
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Sales and Customer Service Professional
3 days ago
Fatih, Istanbul, Turkey 51Talk Headquarters Full timeJob DescriptionThe Tele-sales Specialist will be responsible for promoting products and services to customers via phone, identifying customer needs, and actively managing the customer portfolio to achieve sales goals.About Us51Talk Headquarters is a leading provider of e-learning solutions. We are committed to delivering high-quality education services to...
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Customer Service Representative
1 day ago
Fatih, Istanbul, Turkey ZF Group Full timeWe are expanding our Aftermarket team at ZF GroupThe ideal candidate for this role is an experienced technical professional with a passion for delivering exceptional customer service. As a Customer Technical Support Specialist, you will be responsible for managing customer technical requests, claims, and questions, ensuring timely and effective...
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Customer Service Expert
3 days ago
Fatih, Istanbul, Turkey buybuddy Full timeAt Buybuddy, we transform merchandising with AI-driven insights and automation. As a key member of our team, the Customer Success Specialist will play a vital role in delivering exceptional customer experiences.This full-time hybrid position requires strong analytical skills to interpret customer data and identify areas for improvement. The ideal candidate...
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Customer Service Coordinator
3 days ago
Fatih, Istanbul, Turkey Carglass® Türkiye Full timeCarglass Türkiye is a leading provider of glass repair, replacement, and recalibration services. Our company operates in over 40 countries and 5 continents, with a global team of over 28,000 people.As an Operation Claims Specialist, you will be responsible for maintaining knowledge of our services and technical aspects of products. This includes auditing...
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Customer Service Agent
3 days ago
Fatih, Istanbul, Turkey FedEx Full timeAs a Logistics Support Specialist at FedEx, you'll be part of a global team dedicated to delivering excellence in logistics and transportation services. Your primary responsibility will be to ensure that our customers receive their packages on time and in good condition.Key duties include:Managing customer inquiries and resolving issues promptlyInvestigating...
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Customer Service Specialist
1 day ago
Fatih, Istanbul, Turkey RedotPay Full timeGet AI-powered advice on this job and more exclusive features.RedotPay is based in Hong Kong with a global user base and presence. It is a comprehensive crypto payment platform designed to bridge the gap between traditional financial services and the digital currency world. The platform offers a suite of products and services aimed at facilitating seamless...
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Customer Engagement Specialist
3 days ago
Fatih, Istanbul, Turkey 51Talk Headquarters Full timeAbout the RoleWe are seeking a highly motivated and goal-oriented Tele-sales Specialist to join our team at 51Talk Headquarters. As a Tele-sales Specialist, you will be responsible for promoting products and services to customers via phone, identifying customer needs, and actively managing the customer portfolio to achieve sales goals.Key...
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Customer Success Specialist
18 hours ago
Fatih, Istanbul, Turkey TTI Europe Full timeRole Description:We are looking for a skilled Customer Success Specialist to join our team at TTI Europe.As a Customer Success Specialist, you will be responsible for ensuring customer satisfaction and loyalty by providing exceptional customer service, identifying and addressing customer needs, and developing strategic plans to drive customer retention and...
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Customer Service Associate
1 day ago
Fatih, Istanbul, Turkey ATU Duty Free Full timeAre you passionate about delivering exceptional customer experiences?Do you thrive in a fast-paced retail environment?We are seeking experienced Sales Specialists to join our team in Old Bazaar shops at Istanbul Airport.About the RoleThis position involves working closely with customers to understand their needs and preferences, utilizing effective sales...
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Customer Technical Support Specialist
1 day ago
Fatih, Istanbul, Turkey ZF Group Full timeReq ID 76599 | Istanbul – Aftermarket, Türkiye, ZF Services Türk San. ve Tic. A.Ş.About the Team:We are expanding our Customer Service team across Istanbul and looking for a Customer Technical Support Specialist (Customer Competency Center) to join us in Istanbul with Division Aftermarket.What you can look forward to as Customer Technical Support...
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Field Services Specialist
2 days ago
Fatih, Istanbul, Turkey Prima Power Türkiye Full timePrima Power is a leading specialist in machines and systems for sheet metal working. Our expertise spans all applications, including laser processing, punching, shearing, bending, and automation.Job DescriptionWe are seeking a skilled Field Services Specialist to join our team in Istanbul, Bursa, Ankara, or Izmir. As a Field Services Specialist, you will be...
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Customer Service Representative
4 days ago
Fatih, Istanbul, Turkey Odeon Software & Technology Full timeJob DescriptionAs a Technical Support Specialist at Odeon Software & Technology, you will be responsible for receiving and managing user incidents and requests for support according to established procedures.You will log incidents and service requests, meticulously maintaining accurate records, and identify, classify, and prioritize incidents, ensuring...
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Frontline Service Specialist
2 days ago
Fatih, Istanbul, Turkey Cointr Full timeCoinTR is a leading cryptocurrency exchange dedicated to empowering users with a seamless and secure trading experience. We aim to redefine the standards of financial freedom and innovation. As a Frontline Service Specialist, you will play a crucial role in achieving this goal by providing top-notch customer support.About the Job:You will be responsible for...
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Technical Service Specialist
6 days ago
Fatih, Istanbul, Turkey Siemens Mobility Full timeAbout the Role:We are seeking a highly skilled and dedicated Technical Service Specialist to join our global team. As a key member of our technical service operations, you will be responsible for installing, repairing, maintaining, and updating medical devices in the assigned region.Key Responsibilities:Perform technical service operations, including...
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Customer Service Ambassador
3 days ago
Fatih, Istanbul, Turkey RateHawk Full timeWe're RateHawk, a fast-growing international travel-tech company passionate about delivering exceptional customer experiences.About UsWe're a dynamic team dedicated to making travel seamless and enjoyable for our clients. If you're a people person with a passion for problem-solving, we'd love to hear from you.Job Responsibilities:Provide exceptional customer...
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Customer Operations Specialist
10 hours ago
Fatih, Istanbul, Turkey Getron Corp. Full timeGetron (https://www.getron.com/) is seeking a Customer Operations Specialist who has excellent skills to analyze, distinguish, schedule, and endorse our Customers' needs through their journey with Getron Services and Solutions.As a member of our growing global team, you need to have a strong understanding of the ecosystem of Getron Services and Solutions to...
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Customer Support Specialist
18 hours ago
Fatih, Istanbul, Turkey Dream Games Full timeWe are looking for a talented professional to join our team at Dream Games as a Customer Support Specialist. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has excellent communication skills.The successful candidate will be responsible for tracking and solving customer issues via email and chat, working...
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Senior Service Specialist
7 days ago
Fatih, Istanbul, Turkey Wärtsilä Full timeJob DescriptionThe role of the Senior Service Specialist is to provide technical expertise and support to our customers, ensuring they receive the highest level of service and satisfaction.This position involves:Providing on-site and workshop technical advice and support for Wärtsilä's network of customers.Maintaining and troubleshooting Wartsila Engines,...
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Customer Service Liaison
7 days ago
Fatih, Istanbul, Turkey The Hongkong and Shanghai Hotels, Limited Full timeThe Hongkong and Shanghai Hotels, Limited invites applications from experienced Customer Service Liaisons to work at The Peninsula Istanbul.Job DescriptionPrimary responsibility includes managing all aspects of customer contact, ensuring accurate and efficient resolution of queries.To provide exceptional support to guests throughout their stay, maintaining a...