Customer Service Ambassador

4 days ago


Fatih, Istanbul, Turkey RateHawk Full time

We're RateHawk, a fast-growing international travel-tech company passionate about delivering exceptional customer experiences.

About Us

We're a dynamic team dedicated to making travel seamless and enjoyable for our clients. If you're a people person with a passion for problem-solving, we'd love to hear from you.

Job Responsibilities:

  • Provide exceptional customer support via calls and emails for our international clients and partners;
  • Assist clients and partners with existing reservations and answer questions prior to booking;
  • Distribute requests among departments and teams;
  • Log activity in CRM.

Key Qualifications:

  • English Proficiency: Upper Intermediate level (both spoken and written).
  • Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.
  • Quick Learner: Ability to learn quickly and stay results-focused.
  • Tech Requirements: A functioning computer and microphone.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home;
  • Great Team: Join a young and active team of super specialists;
  • Convenient Schedule: 5/2 (Monday-Friday) from 11 a.m. to 20 p.m. (GMT+3) or 2/2 from 9 a.m. to 21 p.m. (GMT+3);
  • Competitive Salary: Earn a base salary of EUR + up to EUR in bonus KPI;
  • Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills;
  • Continuous Learning: Access to seminars, trainings, and conferences. We'll even help you get to any conference you want to attend;
  • Perks: Enjoy corporate discounts on hotels and other services.


  • Fatih, Istanbul, Turkey Wego Chemical Group Full time

    Customer Service Representative - TurkeyJoin Wego Chemical Group as a Customer Service Representative in our Turkey office. As a key member of our team, you will be responsible for providing excellent customer experiences while managing the logistical flow and aspects of sales support operations.This role involves coordinating order fulfillment, managing...


  • Fatih, Istanbul, Turkey RateHawk Full time

    About UsWe are RateHawk, a pioneering travel-tech company that is changing the face of travel. With a passion for innovation and customer satisfaction, we are constantly looking for talented individuals to join our team.We are currently seeking a highly motivated Customer Support Representative to play a key role in delivering exceptional customer...


  • Fatih, Istanbul, Turkey Michael Page Türkiye Full time

    Brand Ambassador Job:Michael Page Türkiye seeks a highly motivated and experienced Global Brand Ambassador to join its dynamic team. As a Global Brand Ambassador, you will be responsible for developing and implementing social media strategies, creating engaging content, and monitoring performance metrics to drive business growth.About Our Company:We are a...


  • Fatih, Istanbul, Turkey Coca-Cola CCI Full time

    We are seeking a highly motivated and results-driven Regional Sales Ambassador to join our team in Istanbul. As a key member of our sales force, you will be responsible for managing and conducting end-to-end field sales activities, building strong relationships with customers, and driving business growth.Key Responsibilities:Visiting customers in the region,...


  • Fatih, Istanbul, Turkey FedEx Full time

    About FedExFedEx is a trusted brand year after year, admired for our commitment to putting people first. We're a diverse and inclusive workforce, providing growth opportunities for all.About the RoleThis is an exciting opportunity to join our team as a Customer Care Representative. As a frontline team member, you'll be the first point of contact for our...


  • Fatih, Istanbul, Turkey ZF Group Full time

    We are expanding our Aftermarket team at ZF GroupThe ideal candidate for this role is an experienced technical professional with a passion for delivering exceptional customer service. As a Customer Technical Support Specialist, you will be responsible for managing customer technical requests, claims, and questions, ensuring timely and effective...


  • Fatih, Istanbul, Turkey Celikmotor Full time

    At Çelik Motor, we are committed to delivering exceptional customer experiences. As a Customer Experience Assistant Specialist, you will play a crucial role in enhancing our services and driving customer satisfaction.We are looking for a highly motivated individual with excellent communication skills and a passion for quality management. If you have a keen...


  • Fatih, Istanbul, Turkey Cointr Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from CoinTRHRBP @CoinTR | ex-Gate.io | ex-MEXC | Helping global companies with localization processAbout Us: CoinTR is a leading cryptocurrency exchange, dedicated to empowering users with a seamless and secure trading experience. With a rapidly growing community, we...


  • Fatih, Istanbul, Turkey RedotPay Full time

    Get AI-powered advice on this job and more exclusive features.RedotPay is based in Hong Kong with a global user base and presence. It is a comprehensive crypto payment platform designed to bridge the gap between traditional financial services and the digital currency world. The platform offers a suite of products and services aimed at facilitating seamless...


  • Fatih, Istanbul, Turkey Wego Chemical Group Full time

    Customer Service Representative - TurkeyJoin to apply for the Customer Service Representative - Turkey role at Wego Chemical Group.Wego Chemical Group is a global distributor and sourcing partner of chemicals and ingredients. We are an established player in the global specialty chemical markets, providing end-use manufacturers across industries in North...


  • Fatih, Istanbul, Turkey Spyke Games Full time

    About Spyke GamesWe are a leading mobile gaming company that has been founded by experienced game developers who have built and scaled large gaming businesses for over a decade.Our mission is to create the next generation of popular mobile games that will be enjoyed by millions of people around the world for years. We are bringing together a talented group...


  • Fatih, Istanbul, Turkey ATU Duty Free Full time

    Are you passionate about delivering exceptional customer experiences?Do you thrive in a fast-paced retail environment?We are seeking experienced Sales Specialists to join our team in Old Bazaar shops at Istanbul Airport.About the RoleThis position involves working closely with customers to understand their needs and preferences, utilizing effective sales...


  • Fatih, Istanbul, Turkey ITH Icoserve Full time

    Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...


  • Fatih, Istanbul, Turkey TalentWay Consultancy Full time

    TalentWay Consultancy is seeking a Global Customer Service Lead to join our team in Istanbul. As a senior member of our customer service team, you will be responsible for developing and executing customer service strategies, managing a subordinate team, and building relationships with clients.You will design and implement processes, track KPIs, SLAs, and...


  • Fatih, Istanbul, Turkey buybuddy Full time

    At Buybuddy, we transform merchandising with AI-driven insights and automation. As a key member of our team, the Customer Success Specialist will play a vital role in delivering exceptional customer experiences.This full-time hybrid position requires strong analytical skills to interpret customer data and identify areas for improvement. The ideal candidate...


  • Fatih, Istanbul, Turkey ManpowerGroup Full time

    We are looking for a 'Subsidiary Customer Service Manager' for our global client in the Luxury Goods and Jewellery.This position is responsible for the department's strategy and planning, people management, and analysis, and will report to regional C-level executives and global leaders.Responsibilities:To manage and develop the activities of the Customer...


  • Fatih, Istanbul, Turkey 51Talk Headquarters Full time

    Job DescriptionThe Tele-sales Specialist will be responsible for promoting products and services to customers via phone, identifying customer needs, and actively managing the customer portfolio to achieve sales goals.About Us51Talk Headquarters is a leading provider of e-learning solutions. We are committed to delivering high-quality education services to...


  • Fatih, Istanbul, Turkey Carglass® Türkiye Full time

    Carglass Türkiye is a leading provider of glass repair, replacement, and recalibration services. Our company operates in over 40 countries and 5 continents, with a global team of over 28,000 people.As an Operation Claims Specialist, you will be responsible for maintaining knowledge of our services and technical aspects of products. This includes auditing...


  • Fatih, Istanbul, Turkey Philips Iberica SAU Full time

    Job TitleCustomer Service Support OfficerJob DescriptionCustomer Service Support OfficerMaking long and short-term decisions to deliver service whilst balancing conflicting demands in the area of business obligations and customer demand.Your role:Creating a resourcing plan and service order fulfillment schedule to deliver on commitments and have an optimized...


  • Fatih, Istanbul, Turkey Carglass® Türkiye Full time

    Company OverviewCarglass is a leading brand in the vehicle glass repair and replacement industry. As part of Belron, a global company operating in over 40 countries across five continents, we are committed to delivering exceptional customer service with real care.