Customer Service Agent

4 days ago


Fatih, Istanbul, Turkey FedEx Full time

As a Logistics Support Specialist at FedEx, you'll be part of a global team dedicated to delivering excellence in logistics and transportation services. Your primary responsibility will be to ensure that our customers receive their packages on time and in good condition.

Key duties include:

  • Managing customer inquiries and resolving issues promptly
  • Investigating and addressing failed shipments, including prioritizing and reallocating deliveries for the next day
  • Collaborating with the team to optimize processes and improve customer satisfaction

You'll need excellent interpersonal skills, as well as the ability to work effectively in a fast-paced environment. We offer competitive pay, comprehensive training, and ongoing professional development opportunities.

We're proud to be an equal opportunity employer and value diversity and inclusion in the workplace.



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