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2 days ago
We are seeking a highly skilled Operations Director for Hybrid Environment to lead our Account Management team. The ideal candidate will have a proven track record in process improvement, workflow automation, and change management.
The Operations Director will be responsible for developing and implementing strategies to redefine service excellence, focusing on end-to-end transformation and operational agility. They will leverage digital tools and advanced analytics to optimise workflows, improve service outcomes, and increase customer satisfaction.
About the TeamThe Account Management team is responsible for delivering exceptional customer experiences through efficient and effective processes. The team works closely with cross-functional teams to ensure seamless communication and alignment across stakeholders.
What You Will Do- Lead a high-performing Account Management team, fostering ownership and accountability across diverse operations and projects.
- Develop and implement strategies to redefine service excellence, focusing on end-to-end transformation and operational agility.
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Fatih, Istanbul, Turkey Yemeksepeti Full timeAbout the RoleWe are looking for an experienced Senior Program Manager for Account Management to join our team. The successful candidate will have at least 10 years of experience in program/account management, operations, or process optimisation, with at least 3-4 years in a leadership role.The Senior Program Manager will be responsible for coordinating...
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