Technical Advocate for Insider Products

5 days ago


Fatih, Istanbul, Turkey Insider Full time

Want to be part of a cutting-edge technology community that's making a difference in people's lives?

About Us

We're a B2B SaaS company that's committed to scaling its impact into communities across 27+ countries. Our team is passionate about creating a socially progressive technology community that drives growth for our clients worldwide.

Job Responsibilities
  • As a Technical Support Engineer, you'll be responsible for modifying or customizing our products based on customer requirements.
  • You'll troubleshoot technical issues and provide solutions to customers.
  • You'll communicate with customers to ensure their needs are met.
Requirements
  • Bachelor's Degree in software development related fields (Computer Engineering, Computer Science, Programming, MIS, etc.).
  • Experience in supporting a software product, ideally in SaaS or with Software Development teams.
  • Fluency in written and verbal English and Turkish.
  • High sense of responsibility and accountability, ability to provide timely responses and follow up systematically.

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