Reservations and Guest Relations Specialist

The Peninsula Istanbul offers an exciting opportunity for a skilled Reservations and Guest Communication Specialist to join its high-profile hotel team.As a key member of the Front Office team, the successful candidate will be responsible for handling all customer inquiries, ensuring accurate information, and addressing any concerns promptly. Effective...

ResponsibilitiesThe Guest Relations Supervisor will be responsible for:Monitoring and Responding to Guest Feedback: Analyze guest feedback and implement improvements to enhance guest satisfaction.Resolving Guest Complaints: Address and resolve guest complaints promptly and professionally.Providing Personalized Service: Ensure all guests receive a warm...

At Novotel Hotels, we're passionate about delivering exceptional guest experiences. As a Guest Relations Executive, you'll play a vital role in ensuring our guests feel welcome and valued throughout their stay.About the RoleThis is an exciting opportunity to join our dynamic team and make a real impact on our guests' experiences. As a Guest Relations...

Our ApproachThe Peninsula Hotels emphasize excellence in service, commitment to customers, and dedication to employees. We seek individuals who embody these values and are passionate about delivering top-notch experiences.Located along the Bosphorus waterfront, The Peninsula Istanbul stands out as a testament to superlative hospitality and vibrant Turkish...

Unlocking Luxury ExperiencesAs a Guest Relations Supervisor at Rixos Hotels, you will be responsible for unlocking luxurious experiences for our guests. Key responsibilities include:Enhancing Guest SatisfactionMonitor guest feedback and implement improvements to enhance guest satisfaction.Solving Complex ProblemsAddress and resolve guest complaints or issues...

Key Responsibilities:Oversight of the concierge department, ensuring prompt and accurate service to all guests.Attending to guests' needs, including helping with accommodation arrangements, making reservations, and recommending restaurants and bars.Acquiring extensive knowledge of the premises and nearby venues to make suitable recommendations.Arranging...

Job DescriptionThis position oversees all front-of-house operations and guest areas, including the guest relations team and lobby hostess. The guest relations supervisor reports to the guest relations manager and is responsible for resolving guest complaints while ensuring the highest level of service during their stay or use of facilities.Main...

Hyatt Regency Istanbul Atakoy is seeking a highly skilled Spa Receptionist to provide exceptional support to our spa team.Main ResponsibilitiesProvide warm and welcoming service to guests and assist them with reservations, inquiries, and appointment coordination.Collaborate with the spa team to ensure seamless operations and deliver exceptional guest...

About UsThe HSH Group, through its prestigious brand The Peninsula Hong Kong, prides itself on offering an extraordinary work environment where employees can thrive and grow. Our commitment to excellence in service, employee satisfaction, and community engagement sets us apart as a leader in the hospitality industry.Nestled within the historic district of...

At Four Seasons Hotels Ltd, we are seeking a Luxury Guest Experience Specialist to join our team.About Four Seasons Hotels LtdWe are a company that values luxury, innovation and teamwork.We strive to create amazing experiences for our guests, residents and partners through a commitment to excellence.Our team members around the world share a common goal: to...

About the RoleWe are looking for a motivated and detail-oriented Guest Services Agent to join our team at Sheraton Istanbul Levent.Main Tasks:Provide exceptional service to guests, adhering to brand standards and compliance guidelines.Manage the switchboard and handle guest-related requests and defects.Maintain a clean and organized workspace, preparing...

Four Seasons Hotels Ltd is a leading hospitality company that prides itself on delivering exceptional guest experiences. We are seeking a skilled and enthusiastic Hotel Guest Service Associate to join our team.The ideal candidate will have excellent communication skills, both verbal and written, with fluency in Turkish and English. Previous experience in a...

The Peninsula Istanbul is looking for a dedicated Front Office Ambassador to deliver exceptional guest experiences.Key AccountabilitiesHandling all customer interactions with precision and resolving any concerns in a prompt manner.Ensuring that all reservations are managed efficiently across various departments including Restaurants, SPAs and Hotel...

As a Floor Supervisor at The Hongkong and Shanghai Hotels, Limited, you will play a pivotal role in maintaining the cleanliness and comfort of our guest rooms and public areas. This is an exciting opportunity to develop your skills and expertise in a dynamic hotel environment.Main ObjectivesMaintain the cleanliness and organisation of guest rooms, corridors,...

Company OverviewRixos Hotels is a luxury hospitality brand that offers exceptional experiences to guests and team members alike. With a rich heritage and a commitment to delivering unparalleled service, we invite experienced leaders to join our team as Guest Relations Supervisors.Job DescriptionThe Guest Relations Supervisor is responsible for ensuring the...

ResponsibilitiesThe Front Desk Receptionist welcomes and registers guests to the hotel, explaining accommodations and establishing credit or method of payment. This role also involves checking guests out of the hotel, preparing and explaining final charges. Responds to, handles, and resolves a wide variety of guest requests, including making or cancelling...

Hyatt Regency Istanbul Atakoy seeks a motivated and organized Spa Receptionist to provide outstanding support to our spa team.Main TasksGreet guests warmly and assist them with reservations, inquiries, and appointment coordination.Collaborate with the spa team to ensure seamless operations and deliver exceptional guest experiences.Provide detailed...

We are seeking highly motivated Patient Relations Specialists to join our team at Clinic Center. As a Patient Relations Specialist, you will be responsible for building strong relationships with international patients, communicating treatment plans, and ensuring seamless patient experiences.About the Role:Key responsibilities include assisting patients with...

The Hongkong and Shanghai Hotels, Limited is seeking a Housekeeping Laundry Specialist to join our team at The Peninsula Istanbul. The successful candidate will be responsible for ensuring the highest standards of cleanliness and quality in all aspects of laundry services.The specialist will conduct daily inspections on uniforms, linens, and guest laundry to...

We are Four Seasons Hotels Ltd, a world-renowned hospitality company dedicated to delivering unparalleled guest experiences. As a Front Desk Host, you will play a vital role in creating unforgettable memories for our guests.This is an exciting opportunity for a skilled and charismatic individual to join our team and take their career to new heights. You will...