Reservations Liaison Officer

21 hours ago


Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full time

Our Approach

The Peninsula Hotels emphasize excellence in service, commitment to customers, and dedication to employees. We seek individuals who embody these values and are passionate about delivering top-notch experiences.

Located along the Bosphorus waterfront, The Peninsula Istanbul stands out as a testament to superlative hospitality and vibrant Turkish culture.

As a team member, you will have access to opportunities for growth and development, empowering you to achieve your goals.

Key Responsibilities

Your primary responsibilities will include managing all customer interactions, whether via phone or otherwise, ensuring that each guest receives accurate and timely information. You will also oversee various reservations and ensure that they align with hotel policies and procedures.

Essential Skills and Qualifications

A minimum of 1-year experience in a related role within Front Office or Reservations is mandatory. Proficiency in customer service techniques, effective communication, and adaptability is crucial for success. Additionally, strong problem-solving skills, a positive attitude, and fluency in English are highly desirable.



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