Reservations and Guest Communication Specialist

The Peninsula Istanbul seeks a seasoned Reservations and Guest Relations Specialist to enhance our guest experience.Main ResponsibilitiesOversee all aspects of guest interactions, ensuring seamless and efficient service delivery.Manage restaurant, spa, and hotel reservations with precision and attention to detail.Collaborate closely with the front office...

The Peninsula Istanbul invites applications from skilled individuals to join our team, delivering exceptional guest experiences in a vibrant Turkish cultural setting within Galataport, a revitalised waterfront project.The hotel features four magnificent buildings – three historic and beautifully restored – offering guests arriving by land or sea an...

Our ApproachThe Peninsula Hotels emphasize excellence in service, commitment to customers, and dedication to employees. We seek individuals who embody these values and are passionate about delivering top-notch experiences.Located along the Bosphorus waterfront, The Peninsula Istanbul stands out as a testament to superlative hospitality and vibrant Turkish...

Company OverviewThe HSH Group, through its esteemed brand The Peninsula Hong Kong, embodies luxury service and dedication to customers. As a respected hotel in the industry, it provides an exceptional environment for professionals seeking growth.Located at Galataport, a revitalized waterfront project, The Peninsula Istanbul offers guests a showcase of...

About UsThe HSH Group, through its prestigious brand The Peninsula Hong Kong, prides itself on offering an extraordinary work environment where employees can thrive and grow. Our commitment to excellence in service, employee satisfaction, and community engagement sets us apart as a leader in the hospitality industry.Nestled within the historic district of...

Key Responsibilities:Oversight of the concierge department, ensuring prompt and accurate service to all guests.Attending to guests' needs, including helping with accommodation arrangements, making reservations, and recommending restaurants and bars.Acquiring extensive knowledge of the premises and nearby venues to make suitable recommendations.Arranging...

Hyatt Regency Istanbul Atakoy is seeking a highly skilled Spa Receptionist to provide exceptional support to our spa team.Main ResponsibilitiesProvide warm and welcoming service to guests and assist them with reservations, inquiries, and appointment coordination.Collaborate with the spa team to ensure seamless operations and deliver exceptional guest...

Four Seasons Hotels Ltd is a leading hospitality company that prides itself on delivering exceptional guest experiences. We are seeking a skilled and enthusiastic Hotel Guest Service Associate to join our team.The ideal candidate will have excellent communication skills, both verbal and written, with fluency in Turkish and English. Previous experience in a...

Job DescriptionThis position oversees all front-of-house operations and guest areas, including the guest relations team and lobby hostess. The guest relations supervisor reports to the guest relations manager and is responsible for resolving guest complaints while ensuring the highest level of service during their stay or use of facilities.Main...

ResponsibilitiesThe Guest Relations Supervisor will be responsible for:Monitoring and Responding to Guest Feedback: Analyze guest feedback and implement improvements to enhance guest satisfaction.Resolving Guest Complaints: Address and resolve guest complaints promptly and professionally.Providing Personalized Service: Ensure all guests receive a warm...

At Four Seasons Hotels Ltd, we are seeking a Luxury Guest Experience Specialist to join our team.About Four Seasons Hotels LtdWe are a company that values luxury, innovation and teamwork.We strive to create amazing experiences for our guests, residents and partners through a commitment to excellence.Our team members around the world share a common goal: to...

As a Floor Supervisor at The Hongkong and Shanghai Hotels, Limited, you will play a pivotal role in maintaining the cleanliness and comfort of our guest rooms and public areas. This is an exciting opportunity to develop your skills and expertise in a dynamic hotel environment.Main ObjectivesMaintain the cleanliness and organisation of guest rooms, corridors,...

About the RoleWe are looking for a motivated and detail-oriented Guest Services Agent to join our team at Sheraton Istanbul Levent.Main Tasks:Provide exceptional service to guests, adhering to brand standards and compliance guidelines.Manage the switchboard and handle guest-related requests and defects.Maintain a clean and organized workspace, preparing...

The Peninsula Hotels is known for its luxury service, dedication to customers, and commitment to employees.Company OverviewWe are a high-profile hotel in Istanbul, showcasing vibrant Turkish culture and superlative hospitality within the historic district of Karaköy.Our hotel consists of four exquisite buildings – three of them historic and beautifully...

The Peninsula Istanbul offers a unique opportunity to be part of a world-class hospitality team, providing exceptional guest experiences in a vibrant Turkish cultural setting within Galataport, a revitalised waterfront project.The hotel features four exquisite buildings – three historic and beautifully restored – offering guests arriving by land or sea...

The Hongkong and Shanghai Hotels, Limited is committed to delivering exceptional guest experiences at The Peninsula Istanbul, a luxurious hotel situated along the Bosphorus waterfront in the historic Karaköy district.This iconic hotel comprises four magnificent buildings – three historic and beautifully restored – offering guests arriving by land or sea...

The Peninsula Istanbul is looking for a dedicated Front Office Ambassador to deliver exceptional guest experiences.Key AccountabilitiesHandling all customer interactions with precision and resolving any concerns in a prompt manner.Ensuring that all reservations are managed efficiently across various departments including Restaurants, SPAs and Hotel...

Set against the stunning backdrop of the Bosphorus waterfront, The Peninsula Istanbul presents an exceptional opportunity to provide luxury service in a vibrant Turkish cultural setting within Galataport, a revitalised waterfront project.The hotel features four exquisite buildings – three historic and beautifully restored – offering guests arriving by...

Hyatt Regency Istanbul Atakoy seeks a motivated and organized Spa Receptionist to provide outstanding support to our spa team.Main TasksGreet guests warmly and assist them with reservations, inquiries, and appointment coordination.Collaborate with the spa team to ensure seamless operations and deliver exceptional guest experiences.Provide detailed...

ResponsibilitiesThe Front Desk Receptionist welcomes and registers guests to the hotel, explaining accommodations and establishing credit or method of payment. This role also involves checking guests out of the hotel, preparing and explaining final charges. Responds to, handles, and resolves a wide variety of guest requests, including making or cancelling...