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Strategic Partnership Manager

1 week ago

Fatih, Istanbul, Turkey Insider Full time
About This Role
We're seeking a highly motivated and passionate Associate Customer Success Manager to join our team. As a key member of our Partner Success Team, you'll be responsible for driving adoption and retention, building strong relationships with clients, and collaborating with internal teams to deliver exceptional results. You'll have the opportunity to make a real impact and contribute to our mission of shaping the future of customer experiences.

 

Your Key Responsibilities:
  • Proactively drive adoption and retention for our clients,
  • Develop strong relationships with clients and ensure they receive maximum value,
  • Collaborate with Customer Success Specialists and Account Managers to deliver exceptional results,
  • Orchestrate efforts to increase client adoption and usage,
  • Provide expert guidance on product usage and best practices,
  • Monitor key performance indicators and take proactive actions to improve client outcomes.