Client Success Coordinator

1 day ago


Fatih, Istanbul, Turkey RateHawk Full time
Key Responsibilities

As an Account Relationship Specialist at RateHawk, you will be responsible for maintaining and developing relationships with our clients and consolidating our presence on the local market.

Key responsibilities include expanding and consolidating our presence in the assigned territory, maintaining and developing relationships with signed partners, and collaborating with the sales team to identify and grow opportunities within the territory.

You will also be responsible for following up with existing and new partners to provide system training, positioning the brand within the travel trade through ongoing product presentations and networking events, and addressing incident issues to ensure partner support.

  1. Expand and consolidate presence in the assigned territory;
  2. Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
  3. Address incident issues, ensuring partners support;

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