Customer Success Associate

2 days ago


Fatih, Istanbul, Turkey Insider Full time

We at Insider aim to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency for our clients.

Our platform has been congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world.

The Customer Onboarding Manager is one of the first members of the post-sales team to work with new and existing clients.

It is essential to ensure smooth, timely, and complete Insider platform adoption and client confidence in their new system.

Qualifications:
  • Minimum 3 years experience in SaaS project management and client onboarding.
  • Strong written and verbal communication skills in English.
  • Strong time and task management skills are a must.
  • Understanding of Google Tag Manager, Google Product Feed, and Google Analytics is an advantage.

We facilitate exceptional user-enablement training and workshops to ensure our clients' success.



  • Fatih, Istanbul, Turkey Insider Full time

    About UsWe are Insider, a pioneering B2B SaaS company that empowers clients worldwide to drive growth. Our innovative AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We have just celebrated our Series E funding round, led by General Atlantic. We are backed by top-notch...


  • Fatih, Istanbul, Turkey Mastercard Full time

    ResponsibilitiesThe Director of Optimization, Regional Network Customer Success will report to the Regional Lead of Customer Success and will support in the development and delivery of strategic priorities within the region. The candidate will focus on ensuring the priority customers and segments they work with experience positive change through more...


  • Fatih, Istanbul, Turkey Novotelnorthbeach Full time

    Customer Experience AssociateThis role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences. As a Customer Experience Associate, you will play a critical role in ensuring that every guest has a memorable and enjoyable experience at Novotel Wollongong Northbeach.Key...


  • Fatih, Istanbul, Turkey UiPath Full time

    Succeed with UiPath's Transformational ApproachWe are looking for an experienced Senior Customer Success Manager to guide our customers through their post-sales journeys and AI-powered transformation programs.The successful candidate will have extensive experience in customer success roles, a proven track record of driving customer satisfaction, adoption,...


  • Fatih, Istanbul, Turkey Wurth Full time

    Würth Türkiye is committed to providing exceptional customer service and support to our customers in the wood industry.We believe that building strong relationships with our customers is key to our success, and we're looking for a new team member to join our team as a Key Account Specialist (Wood).Develop and maintain strong relationships with key...


  • Fatih, Istanbul, Turkey SabancıDx Full time

    SabancıDx, Turkey's leading technology company, provides innovative solutions for clients in a competitive environment.We offer holistic cloud technology services and managed technology solutions to prepare our clients for future technological demands.Our AI-Powered Hybrid Cloud Solution Center combines global capabilities with local needs to deliver...


  • Fatih, Istanbul, Turkey App Samurai Inc Full time

    AppSamurai Customer Success & Account Manager Be the hero who helps mobile games & apps rise above the rest From user acquisition on multiple channels to monetization with innovative formats, AppSamurai is growing with an outstanding team. Mobile user acquisition is the key for all games and apps as they become more popular, and this role helps mobile games...


  • Fatih, Istanbul, Turkey Kolay IK Full time

    Key Skills and QualificationsThe ideal candidate will possess 7 years of experience in HR, Customer Success, or Customer Engagement. They should be product-oriented, highly motivated, energetic, and results-driven. Additionally, they must have exceptional communication skills and the ability to persuade effectively.A relevant Bachelor's or Master's degree is...


  • Fatih, Istanbul, Turkey Husky Injection Molding Systems Ltd. Full time

    Job OverviewWe are seeking a highly skilled Customer Success Manager to join our team at Husky Injection Molding Systems Ltd.This role is a key part of our Customer Success Management (CSM) EMEA team, responsible for managing Advantage + Elite Contracts from order intake to delivery as well as achieving the key performance indicators of the product.You will...


  • Fatih, Istanbul, Turkey Insider Full time

    About UsWe are Insider, a B2B SaaS company that drives growth for its clients worldwide.Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We have a talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making...


  • Fatih, Istanbul, Turkey Sartorius Full time

    The Business Development Manager will play a critical role in identifying new business opportunities and driving growth for Sartorius. The ideal candidate will have a proven track record of success in business development, excellent communication and negotiation skills, and the ability to think strategically.Responsibilities:Identify new business...


  • Fatih, Istanbul, Turkey MICO WORLD Full time

    Welcome to MICO WORLD, a vibrant hub for innovation and growth in the Live Streaming and Social Media space! As an Account Manager/Business Developer, you'll play a pivotal role in shaping our company's success.About the PositionWe're seeking a skilled professional to drive business expansion, foster customer loyalty, and propel our company forward.Strong...


  • Fatih, Istanbul, Turkey Doktortakvimi Full time

    Job Description:As a Senior Customer Experience Manager at Doktortakvimi.com, you will be responsible for managing multiple Customer Success teams. Your primary goal will be to launch and maintain first-rate services for our customers with the International CSl team.**Your Responsibilities:**• Manage a Customer Success Specialists team• Develop and...


  • Fatih, Istanbul, Turkey Mastercard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...


  • Fatih, Istanbul, Turkey Insider Full time

    We are Insider, a leading B2B SaaS company that drives growth for our clients worldwide.We empower marketers to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency through our AI-native platform.Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences...


  • Fatih, Istanbul, Turkey Insider Full time

    Our VisionAt Insider, we're on a mission to revolutionize customer experience and marketing. As an Account Director, you'll play a critical role in achieving this vision by driving business growth and expansion through strategic account management.You'll be responsible for developing and implementing strategies to drive business growth and expansion,...


  • Fatih, Istanbul, Turkey Cointr Full time

    At CoinTR, we are committed to delivering world-class customer service. As a Remote Customer Care Associate, you will play a vital role in achieving this goal by providing timely and effective support to our customers. This is an excellent opportunity to build a career in the rapidly growing Web3 industry and become part of the future of finance.About the...


  • Fatih, Istanbul, Turkey Insider Full time

    Company OverviewWe are Insider, a leading B2B SaaS company that drives growth for our clients worldwide. Our AI-native platform offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency.Our team has achieved remarkable success, including a $500M Series E funding round...


  • Fatih, Istanbul, Turkey Insider Full time

    About UsWe are Insider, a pioneering B2B SaaS company that empowers businesses worldwide to drive growth and excellence. Our AI-native platform for Customer Experience and Marketing enables marketers to deliver personalized experiences, boost profitability, and optimize productivity.With our recent $500M Series E funding round led by General Atlantic, we've...


  • Fatih, Istanbul, Turkey App Samurai Inc Full time

    Capture the Power of Mobile AdvertisingWe are seeking a highly skilled Customer Success and Account Manager to join our team at AppSamurai. As a key member of our customer-facing team, you will work directly with our app customers to maximize their mobile advertising campaigns using our platform in collaboration with our product, engineering, and sales...