
Technical Operations Manager for Messaging Services
6 days ago
Telenity has delivered its solutions and services globally to more than 40 service providers serving over 1.5 billion mobile users.
We are seeking a talented Technical Operations Manager to aid daily operation and maintenance of Telenity products at our customer's premises.
Responsibilities
- Aiding daily operation and maintenance of Telenity products at our customer's premises
- Acting as a SME for the onsite operations team
- Performing release/patch upgrades, troubleshooting issues, and handling operation tickets created by customers over Jira ticketing tool within SLA periods defined
- Creating product reports, improving service monitoring, performing operational automations, and contributing to operational documentation
Requirements
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication, organizational, and customer service skills
- Knowledge in Telecommunications and experience in related tools to provide high-quality operations
Benefits
- Inclusive and Supportive Workplace Environment
- Opportunities for Vertical and Horizontal Career Growth
- Full Support and Responsibility from Day One
- Four Days of Casual Leave Plus a Birthday Leave Each Year
- No corporate borders – We believe in the strength of communication, and we are result-oriented
- No Barriers Between Departments – We Prioritize Communication and Results
- Collaborate with a Talented, Empathetic Team
-
Technical Service Operations Manager
6 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeCompany Overview\Helpers ensure the highest level of service quality in our operations. We are seeking an experienced professional to lead our Fixed Billing Team and develop a strategic approach to billing and charging services. This role requires a strong understanding of telecommunications IT services, with expertise in service incident handling,...
-
Telecom Operations Manager
7 days ago
Fatih, Istanbul, Turkey Vodafone Full timeAbout the RoleWe are seeking a highly experienced Telecom Operations Manager to join our team. In this role, you will be responsible for ensuring the delivery of Value Added Services (VAS) products and services.Key Responsibilities:Level 2 Operations in a proactive mannerDeployments, Monitoring, Troubleshooting, SLA/OLA Management, Service Capacity...
-
Service Desk Operations Manager
7 days ago
Fatih, Istanbul, Turkey Careerwise Full timeWe are looking for a Service Desk Operations Manager to join our team as an IT Service Desk Analyst in Istanbul. The role involves providing exceptional support to Senior executives, partners, and VIP clients, and collaborating with technical teams to resolve complex technical issues.The ideal candidate will have strong communication skills, experience in...
-
Network Services Engineer
7 days ago
Fatih, Istanbul, Turkey Vodafone Full timeNetwork Services EngineerWe are seeking an experienced Network Services Engineer to join our team. In this role, you will be responsible for ensuring the delivery of Value Added Services (VAS) products and services.Key Responsibilities:Level 2 Operations in a proactive mannerDeployments, Monitoring, Troubleshooting, SLA/OLA Management, Service Capacity...
-
Airport Service Operations Manager
7 days ago
Fatih, Istanbul, Turkey ISG - Istanbul Sabiha Gokcen International Airport Full timeWelcome to ISG - Istanbul Sabiha Gokcen International Airport, where your career can take flight. We pride ourselves on creating a warm and collaborative environment for our employees.We are looking for an experienced professional to oversee and ensure the efficient delivery of non-technical services in an aviation environment. The ideal candidate will be...
-
Service Delivery Expert
7 days ago
Fatih, Istanbul, Turkey Vodafone Full timeJob DescriptionThis is a high-level position responsible for ensuring the delivery of Value Added Services (VAS) products and services. As a Service Delivery Expert, you will be accountable for all 7/24 Level 2 Operations in a proactive manner.The key responsibilities include:Deployments, Monitoring, Troubleshooting, SLA/OLA Management, Service Capacity...
-
Technical Service Specialist
19 hours ago
Fatih, Istanbul, Turkey Siemens Mobility Full timeJob Description:At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Our global team is passionate about pushing the boundaries of what's possible to improve people's lives around the world.We are seeking a highly skilled Customer Services Engineer to join our team. As a key member, you will be responsible for...
-
Service Operations Manager
6 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeCompany OverviewAt Vodafone Group, we strive to be at the forefront of technological innovation, pushing boundaries to deliver exceptional experiences for our customers, businesses, and people around the world. Our mission is to connect everyone and everything, enabling them to thrive in an increasingly digital world.Job DescriptionWe are seeking a highly...
-
Telecommunications Operations Specialist
6 days ago
Fatih, Istanbul, Turkey Telenity Full timeTelenity is a leading provider of software solutions and services to service providers, helping them monetize the digital services economy and reduce operational expenses.The PositionWe are seeking an experienced Technical Operations Manager for our Messaging Services team. The successful candidate will be responsible for aiding daily operation and...
-
Technical Field Service Specialist
6 days ago
Fatih, Istanbul, Turkey Hitachi Automotive Systems Americas, Inc. Full timeJob DescriptionWe are seeking a skilled Field Service Engineer to join our team in Istanbul, Turkey. The successful candidate will be responsible for performing service on HV Products, including GCB, GIS, PASS, and HV CB.The role involves:Performing field service activities, including troubleshooting, maintenance, and site expertise.Installing, testing,...
-
Technical Operations Coordinator
24 hours ago
Fatih, Istanbul, Turkey TELPA A.Ş. Full timeKey ResponsibilitiesCreate comprehensive material and service product lists and integrate them into the Huawei system, ensuring seamless operations.Maintain clear and effective communication with the project team regarding management plans, fostering collaboration and efficiency.Ensure compliance with required training, regulations, processes, SLAs, and...
-
Technical Support Expert for Mobile Networks
7 days ago
Fatih, Istanbul, Turkey Telenity Full timeOur Team:At Telenity, we value a culture that promotes open-mindedness, proactivity, and self-motivation. Our team is passionate about delivering exceptional results and continuously improving our processes. As a Senior Support Engineer, you will have the opportunity to collaborate with a talented group of professionals who share your passion for innovation...
-
Director of Technical Services
6 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeTechnical RequirementsWe are seeking a Director of Technical Services to join our team at Vodafone Group. In this role, you will be responsible for ensuring the technical integrity of our IT systems, including those used by top executives.Your expertise in troubleshooting and break/fix support for complex technologies will be essential in resolving technical...
-
Technical Service Engineer
4 days ago
Fatih, Istanbul, Turkey HCLTech Full timeAbout the RoleHCLTech is seeking an experienced IT Help Desk Technician to join our team. As a Technical Service Engineer, you will be responsible for providing technical support to customers and end-users, troubleshooting software and hardware issues, and collaborating with cross-functional teams to resolve complex technical problems.Key...
-
Technical Service Professional
7 days ago
Fatih, Istanbul, Turkey YIZUMI Full timeJob ResponsibilitiesAs a Technical Service Engineer at YIZUMI, you will be responsible for providing high-quality after-sales service to our customers.You will handle various tasks including machine maintenance, troubleshooting, and customer training.Master electrical schematic, hydraulic schematic, and mechanical assembly/component drawings of injection...
-
Operations Consultant for VAS Products
6 days ago
Fatih, Istanbul, Turkey Telenity Full timeTelenity offers a portfolio of best-in-class software solutions and services to service providers, enabling them to monetize the digital services economy and reduce operational expenses.We are seeking a highly skilled Technical Operations Manager to join our Messaging Services team.Key ResponsibilitiesAiding daily operation and maintenance of Telenity...
-
IT Service Management Specialist
6 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeJob OverviewVodafone Group is seeking a highly skilled IT Service Management Specialist to join our team. In this role, you will be responsible for operating ITIL processes and working closely with operations teams to ensure seamless service delivery.In general, you will operate the ITIL processes and work closely with the operations teams. This includes...
-
Technical Account Manager
24 hours ago
Fatih, Istanbul, Turkey Amazon Full timeAmazon is seeking a Cloud Operations Architect to join our team and drive customer adoption and use of AWS services.Job DescriptionAs a Cloud Operations Architect, you will advise on solutions, provide technical guidance, and advocate for the customer.You will ensure that AWS environments remain operationally healthy while reducing cost and complexity.You...
-
IT Operations Manager
5 days ago
Fatih, Istanbul, Turkey Etietieti Full timeJob OverviewDigital Transformation in the Food IndustryWe are seeking an experienced IT Operations Manager to oversee the efficient operation of our IT infrastructure and services. This role will play a key part in supporting our digital transformation initiatives and delivering exceptional IT services aligned with business objectives.To develop and execute...
-
Agile IT Operations Manager
6 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeAbout the RoleWe are seeking a highly skilled Agile IT Operations Manager to join our team. The successful candidate will be responsible for operating ITIL processes and working closely with operations teams to ensure seamless service delivery.The ideal candidate will have a good understanding of business processes, be able to perform multiple tasks while...