
Service Desk Operations Manager
7 days ago
We are looking for a Service Desk Operations Manager to join our team as an IT Service Desk Analyst in Istanbul. The role involves providing exceptional support to Senior executives, partners, and VIP clients, and collaborating with technical teams to resolve complex technical issues.
The ideal candidate will have strong communication skills, experience in supporting Senior executives and VIP clients, and familiarity with Office 365, Top desk, Service Now, hardware, and Mac OS.
You will work in a hybrid environment, spending 3 days a week in the office and 2 days working from home, and will be required to have a strong ability to work under pressure and meet deadlines.
About the Role:The IT Service Desk Analyst will be responsible for managing the day-to-day operations of the service desk, including responding to customer inquiries, resolving technical issues, and collaborating with technical teams.
The ideal candidate will have strong leadership skills, experience in managing service desks, and familiarity with Office 365, Top desk, Service Now, hardware, and Mac OS.
Responsibilities:- Manage the day-to-day operations of the service desk
- Respond to customer inquiries and resolve technical issues
- Collaborate with technical teams to resolve complex technical issues
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Assistant Front Desk Manager
2 weeks ago
Fatih, Istanbul, Turkey Four Seasons Hotels Ltd Full timeAssistant Front Desk Manager page is loadedAssistant Front Desk ManagerApply locations Istanbul time type Full time posted on Posted 3 Days Ago job requisition id REQ10339303About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we...
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Airport Service Operations Manager
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IT Operations Executive Leader
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Customer Service Operations Manager
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Customer Service Operations Manager
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Service Operations Manager
6 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeCompany OverviewAt Vodafone Group, we strive to be at the forefront of technological innovation, pushing boundaries to deliver exceptional experiences for our customers, businesses, and people around the world. Our mission is to connect everyone and everything, enabling them to thrive in an increasingly digital world.Job DescriptionWe are seeking a highly...
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Finance Operations Specialist
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Fatih, Istanbul, Turkey Telenity Full timeTelenity has delivered its solutions and services globally to more than 40 service providers serving over 1.5 billion mobile users.We are seeking a talented Technical Operations Manager to aid daily operation and maintenance of Telenity products at our customer's premises.ResponsibilitiesAiding daily operation and maintenance of Telenity products at our...
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Technical Service Operations Manager
6 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeCompany Overview\Helpers ensure the highest level of service quality in our operations. We are seeking an experienced professional to lead our Fixed Billing Team and develop a strategic approach to billing and charging services. This role requires a strong understanding of telecommunications IT services, with expertise in service incident handling,...
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Customer Service Operations Coordinator
6 days ago
Fatih, Istanbul, Turkey Philips Iberica SAU Full timeJob Title: Customer Service Operations Coordinator - Demand ManagementWe are seeking a skilled Customer Service Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for managing demand and ensuring that our service levels are met.Main Responsibilities:Manage demand and create forecasts to inform resourcing...
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Customer Service Operations Lead
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Fatih, Istanbul, Turkey Samsung Electronics Full timeAbout the PositionWe are seeking an experienced Field Operation Support & Service Account Assistant Manager to join our Customer Services Department. In this role, you will be responsible for supporting field operations, managing service key accounts, and driving productivity improvements.Duties and ResponsibilitiesSupport field operations of the Customer...
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Service Operations Specialist
1 day ago
Fatih, Istanbul, Turkey Tetra Pak Full timeAbout the RoleWe are seeking a skilled Service Operations Specialist to join our team at Tetra Pak. As a key member of our Supply Chain Operations, you will be responsible for delivering exceptional customer service and driving excellence in customer experience.You will work closely with internal stakeholders, including Key Account teams and other...
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IT Infrastructure Manager
4 days ago
Fatih, Istanbul, Turkey Eurasia Tunnel Operation Construction and Investment SA Full timeEurasia Tunnel Operation Construction and Investment SA is a pioneering company in the field of infrastructure development, leveraging innovative technologies to enhance the travel experience.We are seeking an experienced IT professional to join our team as Information Technology Specialist. The successful candidate will be responsible for ensuring the...
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Technical Service Engineer
4 days ago
Fatih, Istanbul, Turkey HCLTech Full timeAbout the RoleHCLTech is seeking an experienced IT Help Desk Technician to join our team. As a Technical Service Engineer, you will be responsible for providing technical support to customers and end-users, troubleshooting software and hardware issues, and collaborating with cross-functional teams to resolve complex technical problems.Key...
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IT Service Management Specialist
6 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeJob OverviewVodafone Group is seeking a highly skilled IT Service Management Specialist to join our team. In this role, you will be responsible for operating ITIL processes and working closely with operations teams to ensure seamless service delivery.In general, you will operate the ITIL processes and work closely with the operations teams. This includes...
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IT Operations Manager
5 days ago
Fatih, Istanbul, Turkey Etietieti Full timeJob OverviewDigital Transformation in the Food IndustryWe are seeking an experienced IT Operations Manager to oversee the efficient operation of our IT infrastructure and services. This role will play a key part in supporting our digital transformation initiatives and delivering exceptional IT services aligned with business objectives.To develop and execute...
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Telecom Operations Manager
7 days ago
Fatih, Istanbul, Turkey Vodafone Full timeAbout the RoleWe are seeking a highly experienced Telecom Operations Manager to join our team. In this role, you will be responsible for ensuring the delivery of Value Added Services (VAS) products and services.Key Responsibilities:Level 2 Operations in a proactive mannerDeployments, Monitoring, Troubleshooting, SLA/OLA Management, Service Capacity...