Guest Relations Manager Luxury Hotels

3 days ago


Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full time

The Peninsula Hong Kong provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport.

The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

Job Description

  • An exceptional opportunity to join our high-profile hotel in Istanbul.
  • The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.
  • Be a part of the highly experienced team.

Requirements

  • Minimum of 3 years of experience in a similar position within luxury hotels in Front Office or Reservations Department.
  • Thorough knowledge of customer service needs and techniques, office management and good working knowledge of yielding strategies.
  • Excellent communication, time management, organizational skills, highly adaptable with a focus on problem solving.
  • Fluent in English language proficiency. Expertise in a second language would be desirable.

We are seeking a highly skilled individual to fill this key role.



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