
Helpdesk Operations Manager
5 days ago
As a key member of our team, you will play a vital role in driving the success of our company. We are a dynamic and innovative organization that aims to become a global leader in Tourism Systems, Extended Reality, Blockchain Technologies, Game Development, and Financial Technology.
Job Summary:We are seeking a highly skilled IT Helpdesk Lead to join our team. The successful candidate will be responsible for leading our Helpdesk team, providing coaching and guidance to ensure excellent customer service delivery. They will also collaborate with our IT Infra team, manage ticket systems, and ensure effective resolution of incoming issues.
Responsibilities:- Lead and manage the Helpdesk team to deliver high-quality customer service.
- Provide coaching and training to Helpdesk staff to improve their skills and knowledge.
- Collaborate with the IT Infra team to ensure seamless technical support operations.
- Manage ticket systems and resolve issues efficiently.
- Develop and implement processes to improve support services and user experience.
- Conduct regular performance reviews and provide feedback to Helpdesk staff.
- At least 2 years of experience in Helpdesk management or a related field.
- Strong leadership and communication skills.
- Ability to adapt to a fast-paced and dynamic work environment.
- Proficient in ticketing systems and technical documentation.
- Strong analytical and problem-solving skills.
-
IT Helpdesk Lead
5 days ago
Fatih, Istanbul, Turkey 副潦却慣歳 Full timeAs Roof Stacks, we have been carrying out innovative projects since 2015. We aim to become a global actor in Tourism Systems, Extended Reality (AR/VR), Blockchain Technologies, Game Development, and Financial Technology, which are our areas of expertise. We focus on creating a difference with the technologies we develop and designing the future. In addition...
-
Helpdesk Specialist
3 days ago
Fatih, Istanbul, Turkey SiPay Elektronik Para ve Ödeme Hizmetleri A.Ş Full timeJoin to apply for the Helpdesk Specialist role at Sipay.Sipay, Electronic Money and Payment Services Inc. is a fintech company with a dynamic and innovative perspective in the field of payment systems, bringing together under one roof the digital wallet infrastructure, transactions with or without cards, money orders, mobile operations, and all other...
-
IT Help Desk Specialist
5 days ago
Fatih, Istanbul, Turkey 副潦却慣歳 Full timeWe are a global company with a presence in Turkey and the USA. Our headquarters is located in Ataşehir/İstanbul, and we have branches in Antalya and Elazığ. We are committed to delivering exceptional customer service and support to our users.About the Job:We are seeking an experienced IT Helpdesk Lead to join our team. The successful candidate will be...
-
Support Services Coordinator
5 days ago
Fatih, Istanbul, Turkey 副潦却慣歳 Full timeWe value our employees' contributions to our company's growth and success. As a member of our team, you will have the opportunity to work on exciting projects, develop your skills, and take ownership of your work.About the Role:We are seeking an experienced IT Helpdesk Lead to join our team. The successful candidate will be responsible for managing our...
-
Technical Support Team Lead
5 days ago
Fatih, Istanbul, Turkey 副潦却慣歳 Full timeWe are a forward-thinking company that is committed to innovation and excellence. Our mission is to create a difference with the technologies we develop and design the future. We believe in empowering our employees to take ownership of their work and contribute to our company's growth.About the Role:We are seeking an experienced IT Helpdesk Lead to join our...
-
IT Manager
1 week ago
Fatih, Istanbul, Turkey Papel Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Papel.Responsibilities:Oversee and maintain the company's IT infrastructure, including networks, hardware, software, devops, and database administration.Lead and manage a team of IT specialists, providing direction, training, and support.Develop and implement IT...
-
IT Manager
1 week ago
Fatih, Istanbul, Turkey Dgpays Full timeJoin to apply for the IT Manager role at DgpaysJob Description & ResponsibilitiesEstablish and execute a strategic IT roadmap in close collaboration with business teams, realize goals and objectives for operational excellence and company growth.Plan and run daily IT operations (governance, infrastructure, monitoring, security, and helpdesk) while providing...
-
Operations Manager
1 day ago
Fatih, Istanbul, Turkey Sarus | Kripto Full timeGet AI-powered advice on this job and more exclusive features.Sarus | Kripto, an expanding cryptocurrency exchange, is seeking an experienced Operations Manager to oversee and optimize our end-to-end operational processes. This is a high-impact leadership role responsible for ensuring smooth daily operations, regulatory compliance, and overall service...
-
Operations Manager
7 days ago
Fatih, Istanbul, Turkey Unilever Full timeAbout the JobWe are looking for a skilled Operations Manager to join our team in Unilever's MET region. As a key member of our Integrated Planning & Customer Experience team, you will be responsible for managing day-to-day operations, identifying opportunities for process improvements, and driving digitalization efforts to enhance forecasting and E2E S&OP...
-
Omnichannel Marketing Manager
16 hours ago
Fatih, Istanbul, Turkey Wella Operations US LLC Full timeWe are seeking an experienced Omnichannel Marketing Manager to lead our integrated marketing efforts, driving growth, visibility, and consumer engagement across multiple channels. As the ideal candidate, you will oversee marketing initiatives across digital and traditional platforms, ensuring consistent brand messaging while leveraging data-driven insights...
-
Omnichannel & Digital Brand Manager
2 days ago
Fatih, Istanbul, Turkey Wella Operations US LLC Full timeSelect how often (in days) to receive an alert: Create AlertAs the Omnichannel & Digital Brand Manager, you will be responsible for developing and executing an integrated brand strategy that drives brand growth, enhances visibility, and fosters meaningful consumer engagement across multiple channels. You will oversee marketing initiatives across both digital...
-
Airline Operations Manager
3 days ago
Fatih, Istanbul, Turkey Tailwind Airlines Full timeWe are looking for an Airline Operations Manager to lead our charter and ACMI operations at Tailwind Airlines. The successful candidate will be responsible for managing and overseeing our charter and ACMI operations, ensuring strategic growth, operational efficiency, and regulatory compliance.This role reports directly to the Board of Directors and Audit...
-
Operations Manager
4 days ago
Fatih, Istanbul, Turkey DHL Germany Full timeAt DHL Supply Chain, we are committed to providing innovative solutions to businesses across various sectors. As a Transportation Coordinator, you will play a critical role in ensuring the smooth operation of our transportation network and delivering exceptional customer service.You will be responsible for:Planning and coordinating transportation...
-
Senior Operations Manager
2 days ago
Fatih, Istanbul, Turkey adidas Full timeOverview">As a Senior Operations Manager at adidas, you will play a critical role in driving seasonal operational planning and performance management for supply chain teams. This position requires strong leadership and management abilities, particularly in managing diverse matrix teams structures.">Key Responsibilities">Lead and manage seasonal operational...
-
Operations Manager
6 days ago
Fatih, Istanbul, Turkey QIMA Full timeCompany DescriptionThis position is open to candidates who are working as self-employed in Turkey.At QIMA, we're on a mission to help our clients make products consumers can trust. Working with over 30,000 global brands, retailers, manufacturers, and food growers, we are on the ground wherever products are made. We help businesses secure every step of their...
-
Logistics Operations Manager
15 hours ago
Fatih, Istanbul, Turkey Damco Spain SL Full timeJob DescriptionA leading global logistics company is seeking an experienced Operations Manager to manage and develop our operations in Turkey and EME area.This role will focus on delivering exceptional service to our project logistics customers, working closely with other functions and products to develop our market, building relationships, driving...
-
Operations Manager
15 hours ago
Fatih, Istanbul, Turkey Amazon Full timeAbout the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team in Mexico. As an Operations Manager, you will be responsible for leading a large and diverse team to ensure that your area of the business runs smoothly and efficiently.Your key responsibilities will include promoting a culture of safety and wellbeing, analyzing...
-
Logistics Operations Manager
5 days ago
Fatih, Istanbul, Turkey Amazon Full timeJob DescriptionThis Logistics Operations Manager role requires a strong background in logistics, operations, and space management. The ideal candidate will have 1+ years of experience with Microsoft Office products and applications, as well as excellent communication and analytical skills.Main ResponsibilitiesOptimize inventory storage and operations to...
-
Manager of Financial Operations
7 days ago
Fatih, Istanbul, Turkey Mercedesbenzturk Full timeManager of Financial Operations - Bus Operations ControllingAs a Manager of Financial Operations in the Bus Operations Controlling organization, you will be responsible for managing and coordinating financial activities across the organization. You will oversee financial planning, budgeting, forecasting, reporting, and analyzing financial data to provide...
-
IT Operations Manager
2 days ago
Fatih, Istanbul, Turkey Take-Two Interactive Full timeAbout Take-Two Interactive:Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers worldwide. We pride ourselves on creating innovative games and experiences that bring people together.Job Description:We are seeking an experienced Systems Administrator to provide technical support and...