Partner Success Journey Optimizer

3 days ago


Fatih, Istanbul, Turkey Insider Full time
Efficient Partner Onboarding

Welcome to Insider, where we are revolutionizing customer experiences. As a Customer Success Operations Specialist, you will play a crucial role in ensuring a smooth onboarding process for new customers. Our aim is to provide a seamless experience, equipping them with the necessary tools and resources to maximize their product knowledge.

Your primary responsibility will be to map the customer journey, identifying touchpoints and opportunities for engagement and improvement throughout the lifecycle. This includes owning and streamlining the entire partner journey, from onboarding to post-onboarding, ensuring swift and efficient transitions.

At Insider, we pride ourselves on being an international, diverse, and inclusive environment. We believe in fostering growth, innovation, and collaboration among our team members. Join us and discover endless opportunities for professional development and personal growth.



  • Fatih, Istanbul, Turkey Aleph Group Full time

    Genart Media is an international media sales house specialized in finding the most advanced advertising solutions for over 1500 global and local brands. It exclusively partners with leading digital platforms in the market such as X, Criteo, LetGo, and TagOn.Established in 2009, Genart Media has been part of the Aleph Group since 2021. As a part of Aleph's...


  • Fatih, Istanbul, Turkey App Samurai Inc Full time

    AppSamurai Customer Success & Account Manager Be the hero who helps mobile games & apps rise above the rest From user acquisition on multiple channels to monetization with innovative formats, AppSamurai is growing with an outstanding team. Mobile user acquisition is the key for all games and apps as they become more popular, and this role helps mobile games...


  • Fatih, Istanbul, Turkey Erenperakende Full time

    Job SummaryWe are seeking a skilled Human Resources Business Partner to contribute to our company's growth journey. This role will play a key part in driving organizational development and implementing best practices at our head office.


  • Fatih, Istanbul, Turkey Mastercard Full time

    ResponsibilitiesThe Director of Optimization, Regional Network Customer Success will report to the Regional Lead of Customer Success and will support in the development and delivery of strategic priorities within the region. The candidate will focus on ensuring the priority customers and segments they work with experience positive change through more...


  • Fatih, Istanbul, Turkey Insider Full time

    Streamlining Partner SuccessThe Customer Success Operations Specialist plays a pivotal role in enhancing the entire partner journey at Insider. As a key member of our Revenue Ops (CS) team, you will be responsible for streamlining and optimizing processes to ensure seamless transitions from onboarding to post-onboarding.We take pride in creating exceptional...


  • Fatih, Istanbul, Turkey Aleph Group Full time

    Genart Media is an international media sales house specialized in finding the most advanced advertising solutions for over 1500 global and local brands. It exclusively partners with leading digital platforms in the market such as X, Criteo, Pinterest, and TagOn.Established in 2009, Genart Media has been part of the Aleph Group since 2021. As a part of...


  • Fatih, Istanbul, Turkey UiPath Full time

    Succeed with UiPath's Transformational ApproachWe are looking for an experienced Senior Customer Success Manager to guide our customers through their post-sales journeys and AI-powered transformation programs.The successful candidate will have extensive experience in customer success roles, a proven track record of driving customer satisfaction, adoption,...


  • Fatih, Istanbul, Turkey Insider Full time

    About UsWe are Insider, a B2B SaaS company that drives growth for its clients worldwide.Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We have a talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making...


  • Fatih, Istanbul, Turkey Aleph Group Full time

    The Aleph Group is a pioneer in the digital media landscape, specializing in delivering cutting-edge advertising solutions to over 1500 global and local brands.We have established ourselves as a trusted partner to leading digital platforms, including X, Criteo, LetGo, and TagOn, allowing us to provide unparalleled access to innovative advertising...


  • Fatih, Istanbul, Turkey Aleph Group Full time

    We are committed to fostering a culture of innovation, creativity, and collaboration at Aleph Group. Our dynamic team is passionate about delivering exceptional results and exceeding client expectations.We're seeking a highly skilled Account Performance Specialist to join our team in Istanbul, Turkey. As a Media Solutions Expert, you will be responsible for...


  • Fatih, Istanbul, Turkey Insider Full time

    About UsWe are Insider, a pioneering B2B SaaS company that empowers clients worldwide to drive growth. Our innovative AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We have just celebrated our Series E funding round, led by General Atlantic. We are backed by top-notch...

  • HR Business Partner

    2 days ago


    Fatih, Istanbul, Turkey Migros Medya Data Full time

    Migros Medya Data is a pioneering retail media company, and we are seeking a highly skilled HR Business Partner to join our team. As a detail-oriented and analytical HR & People Operations Analyst, you will contribute to optimizing HR processes, leveraging data to drive strategic decisions, and enhancing the overall employee experience.This role requires a...


  • Fatih, Istanbul, Turkey Wordego Inc. Full time

    We're seeking a dynamic and results-driven Customer Success Manager to act as the vital link between Wordego's cutting-edge technology and our valued clients. In this role, you'll nurture client relationships, guide them toward achieving their business goals, and ensure seamless adoption of our AI-powered visitor analytics platform.You'll have the...


  • Fatih, Istanbul, Turkey Mastercard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...


  • Fatih, Istanbul, Turkey El Camino Health Full time

    About this roleWe are seeking a highly skilled Financial Business Partner to join our Emerging Markets Finance team.This role is responsible for providing strategic and analytical support to the Sales & Marketing teams for our Turkiye and Central Asia clusters.Key responsibilities include:Developing and maintaining financial models and forecasts to support...


  • Fatih, Istanbul, Turkey Amazon Full time

    We're looking for a talented Business Process Optimizer to join our team at Amazon's Fulfillment Center (FC). In this critical role, you'll lead the optimization of business processes to deliver exceptional customer experiences while minimizing costs.Key responsibilities include:Developing and executing comprehensive process optimization plans to drive...


  • Fatih, Istanbul, Turkey Mapa Group Full time

    This is a unique opportunity to leverage your expertise in procurement management to drive business growth and success. As a Procurement Manager, you will work closely with various stakeholders to ensure seamless execution of procurement activities, from vendor identification to contract administration.Key Responsibilities:Developing and implementing...


  • Fatih, Istanbul, Turkey Insider Full time

    About Insider's MissionWe're a B2B SaaS company on a mission to revolutionize customer experiences. Our AI-native platform empowers marketers to deliver personalized experiences, boost profitability, and optimize productivity.With our recent funding rounds and industry recognition, we're poised for continued growth and success. We're seeking a talented and...


  • Fatih, Istanbul, Turkey Samsung Electronics Full time

    Customer Service I Field Operations ManagerTo be assigned in Customer Service Department, we are looking for a Field Operations Manager with the following qualifications:Overseeing the day-to-day operations of the customer service department, ensuring that Samsung customers receive top quality support and services.Partner and performance management of...


  • Fatih, Istanbul, Turkey Insider Full time

    We're looking for a skilled Customer Success Manager to join our Partner Success Team at Insider.This role involves building relationships with our customers, ensuring they get the most out of our platform, and driving growth through adoption and retention.You'll work closely with our Account Directors and other Customer Success Managers to deliver...