
Strategic Business Partner
4 days ago
At Amazon, we're committed to delivering exceptional customer experiences and driving growth for our third-party sellers. As a Key Account Manager, you'll play a critical role in achieving this goal by building strong relationships with small and medium-sized businesses and helping them succeed on our marketplace.
Your primary responsibility will be to recruit and onboard new selling partners, providing them with the support and guidance they need to thrive on Amazon. This includes educating them about our high standards of delivery and customer experience, as well as enabling them to master our tools and systems.
You'll work closely with your global counterparts to drive best practices and identify new opportunities for growth. Your analytical skills will be essential in identifying areas for improvement and developing scalable solutions to address these challenges.
Key responsibilities:
- Recruit and onboard new selling partners, providing data-driven insights and advice to optimize their success on Amazon.
- Work closely with selling partners to educate them about Amazon's high standards of delivery and customer experience.
- Enable selling partners to learn and master Amazon's tools and systems, ensuring they become self-sufficient in handling their catalog, inventory, and performance efficiently.
- Achieve business and financial objectives, driving the growth of Amazon's third-party business.
- Identify opportunities to improve the Marketplace business for all sellers through scalable solutions and manage the roll-out of these solutions.
- Collaborate with global counterparts to drive best practices and identify new opportunities for growth.
BASIC QUALIFICATIONS:
- Bachelor's Degree in Economics, Engineering, or related field.
- Sales experience, managing large accounts.
- Strong track record of success in managing and growing large accounts, product marketing, or management consulting roles.
- Excellent written and verbal communication in English; able to explain complex concepts simply.
- Advanced computer skills (Excel, Word, Outlook, PowerPoint).
- Ability to drive successful projects with a wide range of people at all decision-making levels.
- Experience solving analytical problems, either in professional experience (data analysis) or education.
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