Business Operations Manager

3 days ago


Fatih, Istanbul, Turkey Benefitsystems Full time
Business Operations Manager Role

We are seeking an experienced and results-driven Business Operations Manager to join our team. The successful candidate will be responsible for analyzing business needs, developing solutions to meet those needs, and leading cross-functional teams to ensure timely completion of projects.

About Our Company

Beneftsystems is a fast-growing company that provides innovative solutions to its clients. We value employee growth and development and are committed to creating a dynamic and inclusive work environment.

Key Responsibilities:
  • Gather requirements from business units and act as a bridge between the business and the global Project Management team using business analysis methodologies
  • Understand requirements and translate them into technical and functional designs
  • Participate in user acceptance testing, track and document changes for functional and business specifications
  • Provide maintenance and daily support for live solutions
  • Analyze daily processes of local business units in collaboration with the local PMO Manager
  • Report new requests related to live solutions and potential project ideas to the local PMO Manager, prioritizing them based on company strategy
Requirements:
  • Bachelor's degree in Engineering (preferred)
  • Minimum 2 years of experience in business analysis or a related field
  • Strong verbal and written communication skills in English
  • Knowledge of SDLC (Software Development Life Cycle) processes
  • Proficiency in Atlassian tools (Jira, Confluence)
  • Solid understanding of Agile and Waterfall project management methodologies
  • Familiarity with Dynamics 365 CRM, Power BI, and Logo Accounting Tool (a plus)
  • Experience with design tools for screen mockups (e.g., Figma, Axure, Balsamiq, Miro)
  • Excellent documentation skills
  • Strong analytical thinking, problem-solving, and solution-oriented mindset
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Strong stakeholder management and negotiation skills
  • Proactive researcher with advanced analytical skills
  • Willingness to travel when required
Benefits:
  • Opportunity to work directly with top-level executives
  • MultiSport Card: Access for you and 2 loved ones to a MultiSport card
  • Private Health Insurance: Comprehensive and high-coverage health package
  • Meal Card: Daily meal allowance
  • Transportation Support: Travel expense coverage for your commute to the office
  • Robust Bonus System: A performance-driven bonus system designed to support and reward you
  • Global Work Environment: Expand your vision by working in an international team
  • Career and Training Opportunities: Personal development and continuous learning opportunities to advance your career
  • Dynamic and Innovative Structure: Encouragement to rise into leadership roles and progress in your career




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