Global Online Community Manager

2 days ago


Konak, Turkey Astrea Recruitment Full time
Role Overview

Astrea Recruitment is seeking a highly skilled Global Online Community Manager to join our team. As a Global Online Community Manager, you will play a critical role in ensuring the quality and integrity of online content on our platform.

About the Position

This is a full-time position that requires you to work independently as well as collaboratively with other departments to ensure efficient and timely handling of policy-violating content. You will be responsible for moderating and reviewing content to ensure compliance with company guidelines, ensuring legal compliance and safety of uploaded content, developing and maintaining standards for online community security, and enhancing content management strategies for short video platforms.

Main Responsibilities

You will be responsible for:
  • Moderating and reviewing content (Seller, Product, Live, and Short Video) to ensure compliance with company guidelines.
  • Ensuring legal compliance and the safety of uploaded content on the platform.
  • Developing, improving, and maintaining standards for online community security.
  • Enhancing content management strategies for short video platforms.
  • Collaborating with different departments to ensure efficient and timely handling of policy-violating content.

Requirements

To succeed in this role, you will need to have:
  • Fluent in French & English (written & spoken).
  • Possess passion for content moderation, social media, and digital platforms.
  • Ability to handle sensitive content with a professional and ethical approach.
  • Strong attention to detail and problem-solving skills.
  • Previous experience in content moderation, trust & safety, or customer support is a plus.

Compensation and Benefits

We offer a competitive compensation package, including:
  • Total Gross Monthly Salary: €1,487.39.
  • Gross Monthly Salary: €870.
  • Role Complement: €50.
  • Language Complement: €50.
  • Retention Bonus: €75.
  • Meal Allowance: €7.17 per worked day.
  • Holiday Bonus: €80.83.
  • Christmas Bonus: €80.83.
  • Performance Bonus: €120.
  • Medical & Dental Insurance: Included from Day 1.


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