Cloud Account Manager

1 day ago


Fatih, Istanbul, Turkey Genesys Cloud Services, Inc. Full time

Genesys Cloud Services, Inc. is a global software company dedicated to creating the best experiences for its customers and employees.

We have over 8,000 employees across more than 100 countries, and we empower organizations of all sizes to improve loyalty and business outcomes.

Through our AI-powered Experience Orchestration platform, Genesys delivers personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency, and operational improvements.

Account Executive Role:

As an Account Executive in Turkey, you will play a critical role in driving revenue growth by acquiring new business and collaborating with regional sales teams.

Key Responsibilities:

  1. Revenue Growth: Identify customer needs, connect them with Genesys solutions, and close sales.
  2. Team Collaboration: Work with partners, peers, and colleagues to enhance sales capabilities.
  3. New Opportunities: Develop new leads with support from Marketing.
  4. Trusted Advisor: Build strong relationships within prospect and customer accounts.
  5. Continuous Improvement: Bring new ideas to the team and customers.
  6. Customer Success: Help partners and customers maximize their ROI with Genesys.

Requirements:

  1. CX Enthusiast: Strong commitment to delivering exceptional customer experiences.
  2. Sales Background: 3+ years of B2B SaaS/Cloud Sales experience with proven success.
  3. Communication Skills: Excellent written and verbal skills in Turkish and English.
  4. Collaborative Mindset: Can-do attitude and strong collaboration skills.
  5. Inclusive Workplace: Commitment to a diverse and inclusive workplace.
  6. Proven record of meeting/exceeding sales goals.
  7. Experience in complex, consultative sales.
  8. Effective communication with all levels within partner/customer organizations.

Why Choose Genesys?

  1. Diverse Culture: We celebrate diversity and promote a collaborative atmosphere.
  2. Career Advancement Opportunities: Chance to grow professionally and develop your skills.
  3. Competitive Rewards: Attractive benefits, wellness programs, remote work options, and a supportive team environment.

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